Aviraj Anumalla E-MAIL: ad0snx@r.postjobfree.com

Phone: 469-***-****

SUMMARY:

Professional Summary:

Around 9 years experience in Information Technology out of which 8 years of experience in working as Microsoft Dynamic CRM Developer.

●Developed plug-ins, created workflows, and configured the integration of MS Dynamics CRM with SDK.

●Involved in customizing system components such as forms, views, entities, attributes, relationships, and entity mappings.

●Hands on experience in configuring Microsoft Dynamics CRM 2011/2013/2015/2016/365 with Microsoft SharePoint and e-mail router configurations.

●Proficient in C# and .NET Framework to develop, customize, and extend Microsoft Dynamics CRM applications.

●Experienced in migrating

oMicrosoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2013.

oHubSpot CRM to Dynamics CRM 2016.

oTalisman CRM to Dynamics CRM 2016.

oDynamics 365 CRM to Salesforce.

oSalesforce to Dynamics 365 CRM.

●Developed ISV solution in Microsoft Dynamics CRM 2016/365 for Banking and Financial Services.

●Worked as an Architect/Dev Lead for developing ISV solution in Dynamics CRM and Power Apps

●Implemented web service wrappers and performed data migration using Console/Windows applications using SDK/API.

●Worked on wrapper SDK around Dynamics CRM 2016/365 SDK and implemented the same in client projects.

●Hands-on experience in developing reports using SQL or Fetch XML and chart customizations.

●Experience in customer care solutions-

oAs a product support engineer for Customer Care Framework (CCF) 2005 to 2009.

oAs a product support engineer & developer for Customer Care Accelerator (CCA) and Customer Care Desk (CCD)

oAs a developer for Unified Service Desk (USD) 1.0/1.1/2.1/3.1.

●Implemented WPF Hosted Application for Customer Search in USD.

●Implement and maintain data integration mapping within the application.

●Developed Inhouse tool for Data Migration

●Hands-on experience on Azure cloud.

●Excellent team player with problem-solving and troubleshooting capabilities.

●Excellent analytical abilities: develop, gather, and leverage metrics to build and communicate business value.

●Integrating SharePoint 2013/2016 Document Library with Dynamics CRM

●Worked on Dynamics CRM Portals/ADX studio/ Power Apps/ Power Automate.

●Skilled communicator and able to communicate complex findings.

●Analyse data using Business/Functional Requirements.

●Worked on D365 Field Service

●Integrated Web API layer with salesforce Outbound Messages to expose data.

●Work with CometD and Bayeux protocol (Streaming API/Push Technology) to get the data from Salesforce to Dynamics CRM

COMPUTER AND SOFTWARE KNOWLEDGE:

●Languages: C#.NET, USD (Hands on), Silverlight, MSCRM Plugin, Workflows

●Web: Java Scripts ES5 & ES6, jQuery, JS linting, Bundling, Gulp File, HTML5

●IDE: Visual Studio .Net.

●OS: Windows

●ERP & CRM: MSCRM 2011/2013/2015/2016/D365, Salesforce Integration/Migration

●Modules: Sales, Services, Field Service and Project Service automation

●Source Control: GIT, SVN, TFS

●Tools: Unified Service Desk, CCF

●Cloud: Microsoft Azure, CometD, Bayeux Protocol

●Other: SSRS, CG-Shaders Scripting

WORK EXPERIENCE:

Ingram Micro Jan 2022 – Present

Contract Management Location: Irvine, California

Sr Microsoft Dynamics CRM Developer

Project Description:

The Objective is to enable legal team to create contracts and agreements with the companies, vendors and digitize all the contracts within CRM. The tool helps in maintaining the version control, redlining the differences in contract suggested by vendor legal teams, generating final word/PDF Document for signing.

Responsibilities:

Requirement gathering and implementing CRM with Agile Methodologies.

Attend workshop, to Understand the process and pain points of contract generation.

Work with Business Systems Analysts to understand business requirements

Design the business process, entities and the technologies needed for the implementation.

Regularly communicate with Scrum Team to report status and ensure solutions are implemented in alignment with IT strategy and standards.

Improves business productivity by proposing innovative and creative solutions; proactively identifying risks and mitigation.

Deep expertise in C#, .NET, JavaScript, and web services (SOAP, REST) for robust integration and custom functionalities

Developed data capture and navigation desktop and mobile apps in Microsoft Power apps that connect to distribution center solutions design analytics in Power BI.

Develop Plugins, Flows, Java script and modal driven Apps.

Developed application in PowerApps using Common Data Service CDS, Flow, Excel, Forms and SharePoint online.

Worked in designing, development, and support of Power Platform applications.

Develop WebAPI layer on top of Dynamics CRM to expose data on Create/Update/Delete of records.

Use Azure Logic apps, Power Automate and Service bus Topics are used wherever we can use Low code for integrating with MSCRM.

Developed solutions for SharePoint Online, Power Apps and Power Automate

Provided operational support for SharePoint Online, OneDrive for Business, Power Apps and Power Automate services

Use Azure Service Bus, Azure WebAPI Management to integrate with Word Processing XML engine to generate/read word document.

Use Open office XML SDK for word document processing and generations.

Environment: MSCRM D365 CE online 9.2, Visual Studio 2017, DevOps, Azure Function apps, Logic apps, Azure Service Bus, Azure Queues, C#.net, MSCRM SDK,

University of South Florida July 2020 – December 2021

Sr Microsoft Dynamics CRM Developer Location : Tampa, Florida

Responsibilities:

Requirement gathering and implementing CRM with Agile Methodologies.

Advising on CRM best practice and a proactive approach to business process improvement.

Customizing Dynamics CRM entities, creating multiple forms (security-based) on entities, adding custom JavaScript on form events, and adding web resources, navigation links to achieve the business requirements.

Build Custom Entities and Workflows, implement security policies within the organization using MS CRM roles and groups.

Analysing the existing code base and Develop Plugins, workflows, JavaScript, Business Rules, etc.

Involved in technical discussions, estimations and reviews.

Implementing Custom Solution for CRM logger, which tracks the plugin and workflow execution in CRM.

Azure Function apps and logic apps are used for Asynchronous process of request from Dynamics CRM.

Azure Devops are used to build and deploy the function apps, Logic apps, Plugins and Web Resources

Converted azure infrastructure as PowerShell codebase and prepared a Devops Release Pipeline

Provided operational support for SharePoint Online, OneDrive for Business, Power Apps and Power Automate services

Developed application in PowerApps using Data verse Power Automate, Excel and SharePoint online.

Developed CRM Portal, that can show the user his Checked-out Assets and feedback to the Assets will be collected from CRM portal for each asset.

Developed Kiosk (WPF) application for Check in and Checkout of assets from the library.

Integrated Barcode Scanner for the Kiosk App for Quick Checkout.

Created custom forms using PowerApps forms/Standalone applications.

Involved in integrating the dynamics 365 with Azure Active Directory and move the power apps in Azure App portal.

Work with management, strategic planning & analysis of staff and end-users to push production releases

Creating and maintaining versions of CRM solutions for Production release.

Maintenance of production MSCRM DB and handled production level data and performance issues.

Creating helper tools to assist the common data requests that rises in production.

Migrated Data from TFS to Dynamics CRM

Analysed and interpreted reports in support of decision making, contact/relationship strategy, and future evaluation planning (WSR – Weekly Status Report) and project health

Ensure timely and accurate data correlation between CRM and internal AD systems

Environment: MSCRM D365 CE online 9.2, Visual Studio 2017, DevOps, Azure Function apps, Logic apps, Azure Service Bus, Azure Queues, C#.net, MSCRM SDK, Fetch XML SSRS Reports, Console Application, CRM portal)

TIAA Bank September 2019 – May 2020

Location : Jacksonville, Florida

Microsoft Dynamics CRM Developer

Responsibilities:

Administrate, Monitor, Develop, Customize and Install and provide support for Microsoft Dynamics CRM version 2016.

Requirement gathering and implementing CRM with Agile Methodologies.

Advising on CRM best practice and a proactive approach to business process improvement

Analysing the existing code base of JavaScript, Plugins.

Customizing Dynamics CRM entities, creating multiple forms (security-based) on entities, adding custom JavaScript on form events, and adding web resources, navigation links to achieve the business requirements.

Ownership of all technical aspects of MSCRM, including data migrations, data quality, systems integrations, 3rd party applications and AppExchange products.

Involving in Decommissioning of Business Branches in MSCRM.

Implemented the Power Automate workflow to extract the Audit log data from security compliance using office.

Developed Power apps in the form Model driven apps for our sales customer engagement department so that it is easier to communicate with them.

Build Custom Entities and Workflows, implement security policies within the organization using MS CRM roles and groups.

Develop Plugins, workflows, JavaScript, Business Rules, etc.

Creating helper tools to assist the common data requests that rises in production.

Analysed and interpreted reports in support of decision making, contact/relationship strategy, and future evaluation planning

Maintain CRM databases including data cleansing, record maintenance, and data linkages to other source systems

Ensure timely and accurate data correlation between CRM and internal accounting systems

Work with management, strategic planning & analysis of staff and end-users to push production releases

Creating and maintaining versions of CRM solutions for Production release.

Maintenance of production MSCRM DB and handled production level data and performance issues.

Worked on Integration between Dynamics CRM and Siebel CRM as Siebel focus on Investment banking part Dynamics Works on Banking management System.

CTI integrations through consuming web services

Environment: MSCRM 2016 on premise, Visual Studio 2017, DevOps, SQL server 2012, IIS, C#.net, MSCRM SDK, Seibel Integration, Webservices)

Coveo Info Solutions May 2014 – July 2019

Dynamics CRM Developer Location : India

Responsibilities:

Requirement gathering and implementing CRM with Agile Methodologies.

Customizing Dynamics CRM entities, creating multiple forms (security-based) on entities, adding custom JavaScript on form events, and adding web resources, navigation links to achieve the business requirements.

Strong understanding of C#, .NET, JavaScript, HTML, CSS for developing custom functionalities and integrations.

Creating new framework as a wrapper SDK around MS CRM to Implement Custom plugins, workflows, actions, and scripts.

Implementing wrapper contract classes around Muhimbi PDF Conversion Service and code for Document Conversions

Implementing Windows Service for data porting from external web services and monitoring the Windows Service health.

Implementing Custom Solution for CRM logger, which tracks the plugin and workflow execution in CRM.

Set up Microsoft Flow (Power Automate) to provide auto-approval and status update features based on predefined criteria.

Developed application in PowerApps using Common Data Service CDS,

Flow, Excel, Forms and Share Point online.

Implementing Autonumbering and Ticket generation tool in MSCRM.

Implementing Unified Service Desk Configurations, Adapters and Hosted Controls.

Developing WPF Application and use as Customer Search Control.

Integrating CTI with Unified Service desk and MSCRM.

Windows Service creation to route CTI Calls in USD.

Extending Dynamics 365 Functionality through the SDK as per business requirements.

Creating managed and unmanaged solutions in Dynamics 365 and migrating them to the various environments.

Involved in integration of Microsoft Dynamics CRM with other LOB applications.

Configuring Business rules, Workflows and Business Processes flow and charts.

Involve in daily stand-up calls and team meetings to discuss day to day progress of the various assigned activities.

Maintaining versions of solutions using MS GIT.

Environment: MSCRM D365 Online, C#.Net, JavaScript, Fluent Rules (Created new JS Library), gulp File (Bundling and JS linting), Visual Studio 2017, DevOps, Avanade SDK (Wrapper around MSCRM), Unified Service Desk 3.1, ECMA 5 and ECMA 6 Scripts

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