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Quality Assurance Life Cycle

Location:
Hayward, CA
Posted:
November 01, 2023

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Resume:

EXPERIENCE SUMMARY:

over **+ Years of industry experience in Software Quality Assurance of multi-tier web, mobile, and API Testing and standalone client/server commercial database applications.

Involved in complete QA life cycle testing using manual and automated testing

Extensive experience in ETL/Data warehouse backend testing and BI intelligence reports testing

Proficiency in the grey box, black box, integration, functional, GUI/usability, user acceptance, and regression

Extensive experience and knowledge in Testing lifecycle and core Testing Techniques using different test approaches, Requirements / Functional Analysis, Test Planning, Test Estimation, Test Preparation, Test Execution, Test Reporting and Defect Management

Experience in CI/CD pipelines using Docker, Jenkins, Git

Strong Structured testing knowledge and thorough understanding of quality, Assurance testing methodologies & concepts, demonstrating deep knowledge and hands on experience mainly with Functional and Automation testing across web and Mobile applications

Well-versed with writing complex SQL queries for backend testing.

Experienced in diversified business domains including Payment, Banking, Financial, Social Networking, Search Engine, Health Care, eDiscovery, eCommerce, Advertising, Education etc.

Worked with Zelle Payments network run by private financial services company owned by banks Wells Fargo, Bank of America, JPMorgan Chase, U.S. Bank and PNC Bank

Areas of Expertise: test development, scheduling, and execution, Agile, SCRUM, SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), QA standards and testing strategies

Ready to explore and break any application to make an excellent quality product

Led high-performing testing team of 5 members for large scale cross functional projects consisting of various web applications and web services

Conduct manual and automation testing using Appium, Selenium, and Xcode

Experience in collaborating with cross-continent QA teams to drive better results and working experience with Offshore QA Team

PROFESSIONAL SKILLS:

Plataformas: Windows 7/8/10, Mac OS X, iOS, Android OS, Linux

Test-case & Bug Tracking Tools: Jira, Bugzilla, Quality Center, TestRail

Testing Tools: Selenium WebDriver, Selenium IDE, JUnit, TestNG, Firebug, SoapUI, Maven, RESTAPI (REST Client), Postman

Languages: HTML, XML, Java, JavaScript, JSON

Databases: Oracle, Microsoft SQL Server, MySQL

Database Tools: Toad, Microsoft SQL Server Management Studio (SSMS)), MySQL, Oracle

Browsers: Internet Explorer, Firefox, Chrome, Safari

Version Control : Tortoise SVN, Jenkins, GIT

Network Protocol : TCP/IP, HTTP, HTTPS, VPN, SNMP, FTP, Telnet

Cloud Platform: AWS, salesforce, Google Cloud

Work Authorization: US Citizen

PROFESSIONAL EXPERIENCE:

Callisto Media, Oakland, CA Jan’20-Oct’23

Project Name: Google AdWords API Integration

Description: It combines Google AdWords, Bind Ads, Analytics, Facebook, DoubleClick and call tracking into ne beautiful interface allowing you to monitor.

Involved in Test planning, Requirement Analysis, Test Case Creating, Defect Tracking and TC execution via TestRail Management tool.

Managed more than 20 research projects to completion through scoping, scheduling, data tracking, and communication with analysts and stakeholders.

Maintained and updated weekly status reports on all R&D projects and initiatives for upper management.

Performed and conducted usability testing, rapid iterative usability testing and in-depth validation

Involved with Full bug life cycle from finding bug to closed defects in production.

Write easy to reproduce bug reports, log defects into bug tracking system, verify bug fixes.

Involved in Agile & Sprint Cycle.

Attend Daily Stand-Up Meetings, catch up on any progress or new test requests for daily testing.

Created a Traceability matrix to keep track of changes in requirement to that of the testing efforts.

Designed and documented REST/HTTP APIs using Postman, including JSON data formats.

Proficient with Rest APIs, web & Database testing.

Used Microsoft team for Meeting whenever required for the projects.

Extensive experience in manual testing the ETL and Business Intelligence Applications.

Implemented automation scripts for mobile testing using Appium for Android and iOS Applications.

Developed automation scripts for Mobile Native applications on iOS and Android Platforms using Appium and Java.

Involved with data warehousing applications directly responsible for the extraction, Transformation and loading of data from multiple sources into Data Warehouse.

Part of Hiring Panel for QA competency in Callisto Media.

Provided detailed reporting to the engineering team by using Dev Tools and debugging facilities to uncover Business Logic and REST API-related bugs.

Involved in Mobile testing of native apps on different mobile platforms such as Samsung, Samsung Galaxy S23 and Motorola Devices.

Early warning Inc, San Francisco, CA Mar’16–Nov’19

Sr. QA Engineer

Project Name:Zelle (P2P) Payment

Description: The Fast, safe and easy way to send money to friends and family within minutes, using only an email address or U.S. mobile number by combining our deep experience in authentication and fraud prevention with the largest financial institution- delivered digital payment system in the United States.

We build Reliable, Scalable and Creative P2P/B2C Payment Systems, worked on different projects such as “Zelle”, “Share Directory”, Authentify-Integration, etc.

Performed and conducted usability testing and more in-depth validation of “Zelle” Product

Zelle Payments Network run by private financial services company owned by banks Wells Fargo, Bank of America, JPMorgan Chase, U.S. Bank and PNC Bank.

Working in Agile & Scrum Methodology, communicate with the Product Owner, Developers and QE team members to discuss requirements, technical specifications, known issues, defects and automation framework.

Automated Cucumber BDD Scenarios which were written in Gherkin language and focus on the expected behaviors of the product to speed up the software development process

Teamwork and Cross, functional communication: Developed test cases in Jira, worked collaboratively with the team on GitHub. Build Git Local repository and GitHub Remote repository.

Attending Daily Stand-up meeting to provide daily progress status Also arranging various meeting with team members to calculate capacity, assign workload, set automation goal and to discuss about number of Testcases execution, defects status and automation progress during sprint.

Ability to understand & analyze business processes & workflows with the objective of providing recommendations for the best use of technology to improve the process.

Involved in execution of Appium Automation Test cases and identified the failed test cases on daily basis.

Used Postman & SOAPUI for rest service testing.

Implemented automation scripts for mobile testing using Appium for Android and iOS Applications.

Developed automation scripts for Mobile Native applications on iOS and Android Platforms using Appium and Java.

Created automation test scripts using Selenium WebDriver using TestNG framework for automation testing.

Used Jira for Bug Tracking system and TestRail for test Cases Management.

Every Release smoke testing was done in iOS devices like iPhone 6s,6s+,7, 8, XE and Android devices like Samsung 7s,8s,9s and Motorola devices.

During the project cycle, I covered Sanity testing, Functional testing, Regression testing, End to End testing, Performance testing and Acceptance testing on different environments such as QA and Production.

ClearXchange(Merge with Early Warning), San Francisco, CA Aug’15 – Mar’16

Project Name: clearXchange ONS Trial Deposits Design

Description: Part of ON 2.0 project out-of-network sit (ONS) application will start using trail deposits to validate ON user access to the account.

QA Engineer

Worked in Agile methodology, communicate with the team members and discuss requirements, technical specifications, known issues and defects.

Testing includes attendance in design meetings, preparation of acceptance criteria, test-case scenario, test plan, testing strategy, bug verification and sign off.

Developed regression and integration test suite, executed test-cases.

Executed Test-cases through Selenium test scripts, REST API and UI.

Wrote scripts and test cases, troubleshot issues, raised defects, verified and fixed.

Wrote defects for the functionality outage; collected data on issues for Development Team to reach root-Cause-Analysis.

Reported the Requirement Defects on basis of functionality.

Presented white board training & passed on knowledge to new hiring as well as team members.

Open Text Inc, San Francisco, CA Jun’14 – Aug’15

Sr. QA Engineer

Developed test-cases, test scenarios, test plans, regression and integration test suite, and supported release activities while working close with the Scrum team in an Agile environment.

Wrote easy-to-reproduce defect reports, monitored their status to fully resolve issues per user acceptance criteria.

Developed functional, non-functional, negative, and usability test cases for several types of handheld devices covering multiple iOS and Android platforms.

Presented final Test reports to the Development and Managerial Staff.

Involved in creating automation scripts including regression suite using Selenium Web Driver with Java and TestNG; executed automated Selenium scripts and reproduced failures manually.

Apt at using Firebug to find Xpath, CSS Path and ID for identifying Elements on Browser.

Wrote complex SQL queries for backend testing to help with manual / automation testing.

Used Jira for User Stories and Bug Tracking system.

Involved with installation of Apache tomcat, MySQL for Appwork Gateway.

Guidance Software, San Francisco, CA Mar’11 – Mar’14

Sr. QA Engineer

Wrote test cases and test plans for Version R4 and R5 of eDiscovery review platform.

Responsible for testing and certifying the diverse ED Software Components being used to process unstructured data.

Compare the data of QA Environment and Production environment during regression testing in each Release.

Manage Offshore QA Team and assign work on regular basis.

Developed test-cases, test scenarios, test plans, regression and integration test suite, and supported release activities while working closing with the Scrum team in an Agile environment.

From 2008 till 2011 Worked on below companies

XA.net Inc, HP, Cisco System, Cake Financial, Adteractive Inc, Education Finance Partners Inc, Medem Inc, ADP, QRS Corporation, Visa, Ask Jeeves etc

Worked with all above various clients and details will be provided upon request

QUALIFICATION / EDUCATION:

Masters in accounting- M.S. University, India

Diploma in Computer Science - Indo German Institute, India

Introduction of “C” - Ohlone College, Fremont, CA.

Core Java Course - De-Anza College, Santa Clara, CA.

Unix/Linux Course - De-Anza College, Cupertino, CA.



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