Charitha Seelam

ad0smd@r.postjobfree.com

+1-206-***-****

https://www.linkedin.com/in/charitha-seelam-86968a80

PROFESSIONAL SUMMARY:

Around 10+ years of IT Experience in Salesforce.com Development/Administration on force.com platform, including analysis, modeling, design, coding, testing and implementation on various business domains like Financial, Insurance, Pharma, and healthcare.

Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader, etc.

Proficiency in SFDC development in implementing Apex classes, Triggers, Visual Force (Pages, Components), Batch Apex, Scheduled Apex, Change Sets Deployment, Custom Settings, SOQL and SOSL

Extensively worked in the Lightning framework involving in both Aura and LWC Components.

Hands on experience in implementing Salesforce Lightning FLOWS – Screen, Record Triggered.

Integration between Salesforce and Microsoft Outlook, Salesforce and Microsoft AZURE Blob configuring the containers and Service APP Directory Configuration in AZURE.

Involved in analyzed requirements and developed detailed design of Sales force integration.

Experience in building SAML and OAuth2.0 services and consumers

Solid experience in design, development Restful Web Services and SOAP based Web Services

Good experience in working on Visual Studio Code for writing business logic in Apex programming language

Proficient in creating the Lightning Component Tabs and Visual Force Tabs.

Good experience in inter-messaging between multiple LWC components using Lighting Messaging Channel, Pub-Sub

Installed and configured App exchange Managed Packages like Genesys and Lightico.

Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events

Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects (includes junction objects), master-detail and look up relationships, Approvals, Workflows, Process Builders, Custom Report Types, Reports, and Dashboards

Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility

Knowledge of WSDL, web services SOAP API, BULK API, REST API, force.com callouts, Batch and Schedule Apex Programs

Good Hands-on in Configuring External Data Source and Objects integrating with external database systems.

Hands-on experience in various phases Software Development Life Cycle (SDLC)

Expertise in soft skills including good communication skills, quick learning and multi-tasking are my key strengths. As a part of project assignments, I have been a part of Application Maintenance, Operations Support Extensive experience on Project Management Tools like Shortcut, JIRA

Implement best practices, standards and procedures including quality and delivery methodologies.

Interact with clients to determine their requirements and needs. Assist and support other team members on multiple projects.

Experience in providing production support, analyzing the root cause, and fixing it.

Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem-solving skills

TECHNICAL SKILLS:

SALESFORCE PLATFORM:

Sales, Service, Financial Service and Community Clouds

PROGRAMMING LANGUAGES

Apex, Lightning, Visualforce, HTML, CSS and Javascript, JAVA

SALESFORCE SKILLS

SOQL SOSL, VisualForce, Apex Web Services & Testing, Lightning Flows, Workflow & Process Builders, Reports & Dashboards, Custom & external Objects, Integration using REST and SOAP.

SALESFORCE TOOLS:

GIT integrated with VS Code, Eclipse with Force.com Eclipse IDE Plug-in, Apex Data Loader, Workbench, Change Sets, Data Import Wizard, Postman, SOAP UI.

CERTIFICATIONS:

Salesforce Certified Administrator.

Salesforce Certified Platform Developer I.

Salesforce Certified Platform App Builder

WORK EXPERIENCE:

Client: Molina HealthCare, Long beach, CA, USA July 2022 – Till date

Role: Salesforce Developer

Company: Infosys Limited, USA

Responsibilities

Responsible for design and building core framework for enhanced case management features.

Experience on SFDC implementations covering Sales cloud, Service cloud and AppExchange applications.

Developed Lightning Web Components and Lightning component features for the use of Desktop and Salesforce1 Mobile Platforms.

Integrated Salesforce with Microsoft Azure configured Containers for storing Blobs and service app directory.

Implemented Lightning Web components and added as Grids to display data from External systems integrated using REST on Lightning record pages.

Installed and Configured App-Exchange products like Genesys for Campaign Management & Lightico for Surveys to Members.

Built Workflow rules, Process Builders and created related actions Field update, Email alert, Creating a Task and outbound messaging.

Implemented Lightning Flows – Screen Flow, Record Triggered Flow for Case Management and added them on Lightning Record Pages.

Configured External Data Source, Azure Auth Provider and External Data Objects which integrates with external systems to pull data.

Worked with many standards features like Objects, Workflows, Record Types, Page layouts, Profiles, Roles, etc.

Extensively developed Apex class & Triggers for various custom functionalities for business requirements.

Developed heavy Integration components for data integrity with legacy systems and implemented event centric integration using SOAP and REST API.

Responsible for setting up Single Sign on using SAML 2.0.

Experience in Configuration and code deployment across multiple Orgs.

Collaborate with Stake holders for Project Management & Technical Implementation discussions.

Environment: Salesforce.com platform, Apex Classes, Data Loader, HTML, Java Script, Workflow & Process Builders, Reports, Custom & External Objects, Data Migration, Visual Studio Code, Windows, Sales cloud, Service cloud.

Client: ACG Insurance, Dearborn, MI, USA Mar 2018 - Dec 2020

Role: Salesforce Developer

Company: Capgemini, Hyderabad, India

Responsibilities

Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.

Created Impressive designs with custom styling to bring dynamic versions of the components when setting up in lightning App builder.

Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.

Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.

Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.

Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.

Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.

Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.

Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.

Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

Worked on writing Apex Triggers Apex Classes, Batch Apex and Scheduled Apex.

Experience in developing the lightning web components (LWC) to provide better and more interactive interfaces to end users, which help in sales and service enhancements.

Experience in setting up the integration of salesforce and Cisco call center.

Involved in developing the Salesforce community pages.

Involved in the development and configuration of the SSO IDP for authentication and authorization.

Build and configured API Management with Named Credentials authenticating using Named Principal & OAuth Providers.

Designed and build HTML, VF Email templates.

Designed Transaction, Application log management using Custom Metadata

Implemented Lightning message channel to communicate between two isolated components on Lightning Record Pages.

Environment: Salesforce.com, Apex Language, Salesforce Lightning, Aura Framework, Salesforce Communities, SOQL, SOSL, REST API, Data Loader, VSCode, Windows

Client: Pearson, NY, Hudson, USA Nov 2016 - Feb 2018

Role: Salesforce Developer

Company: Cognizant, Hyderabad, India

Responsibilities

Interacted with various business user groups for gathering requirements for Salesforce implementation and documented Business and Software Requirements.

Involved in Salesforce.com Application Setup activities and customized apps to match functional needs of organization.

Implemented our logic and design in an existing functionality.

Implemented Force.com pages, triggers, and Handler classes.

Worked with APEX, Scheduler, Batch and Test Classes

Worked with custom fields, picklist values, dependent and controlling fields.

Created workflow rules and alerts, formula fields, field updates and the Process Builders.

Utilized Data Loader and Workbench for DML operations.

Used SOQL/SOSL for DML operations on various standard and custom related objects.

Created the design documents such as application design documents, high level design documents and updated documentation for every new solution implemented.

Produced and consumed REST APIs mostly in JSON format.

Worked with static resources, sites, Custom Metadata and custom settings.

Implemented Case assignment, escalation rules and Omni channel setup.

Involved in Business Process Modeling and Re-engineering to improve current business processes and gain efficiency through new applications.

Environment: Salesforce.com, Apex Language, Salesforce Service Cloud (Case Management Process), Salesforce Communities, SOQL, SOSL, Data Loader, Eclipse-IDE, Windows.

Client: JP Morgan Chase, Columbus, OH, USA Aug 2016 - Oct 2016

Role: Salesforce Developer

Company: Cognizant, Hyderabad, India

Responsibilities

Works with a team of peers to design and implement products in support of strategic business and IT initiatives.

Responsible for Business Analysis &Requirement understanding, development and data modeling.

Extensively uploaded data using APEX data loader for Accounts, Contacts, and other custom objects.

Participated in peer review sessions throughout design and development phases for multiple projects at any given time.

Developed and maintained custom reports and dashboards.

Customized Batch classes and custom buttons

Integration between Salesforce and Outlook

Designed, developed, and deployed Apex Classes, Scheduled Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com, Apex Language, Salesforce Service Cloud (Case Management Process), Salesforce Communities, SOQL, SOSL, Data Loader, Eclipse-IDE, Windows.

Client: Toyota Financial Services, Chandler, AZ, USA Aug 2015 - Jul 2016

Role: Salesforce Developer

Company: Infosys, Hyderabad, India

Responsibilities

Designed and developed Salesforce.com Custom Objects

SOQL and Apex classes to effectively communicate with the external systems and to aggregate data

Involved in Preparing unit test plans and Data Migration Activities

Environment: Salesforce.com, Apex Language, Salesforce Service Cloud (Case Management Process), Salesforce Communities, SOQL, SOSL, Data Loader, Eclipse-IDE, Windows.

Client: Novartis, Fort Worth, TX, USA Mar 2013 - Jan 2015

Role: Salesforce Developer

Company: Infosys, Hyderabad, India

Responsibilities

Designed and developed one of the modules which involves the Database transactions within the application.

Developed a visual Force page which provides the customer for data entry, data update and data submit.

Created a scheduled job for Data Migration from previous year to next year on every year start. (Apex Batchable and Apex Schedulable jobs).

Involved in Documentation, Implementation, testing and Deployment.

Supported the project alone after Go-live for 4 months.

Environment: Salesforce.com, Apex Language, SOQL, SOSL, Data Loader, Eclipse-IDE, Windows.

Client: Proof of Concept Jan 2012 - Feb 2013

Role: Salesforce Developer

Company: Infosys, Hyderabad, India

Responsibilities

This POC is a Migration Tool which migrates data and design from Lotus Notes to Salesforce. The Migration Tool asks the user to provide Source and Target details for migration. The Tool after taking the database information from Lotus notes(source) converts the whole database into an XML and handles every element data and design and migrates to the provided Salesforce account (Target).

Created desktop panels using Java SWINGS for the tool which provides the user for source and target details entry for migration.

Involved in a module which connects with Salesforce using JAVA API for bulk uploading all the generated schema and design from Lotus notes.

Involved in testing data and design from source to target for the same look and feel and the same data in both platforms.

Environment: Salesforce Metadata API, Java Swings, NetBeans, Windows

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