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Customer Service High School

Location:
Seattle, WA
Posted:
November 01, 2023

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Resume:

Andre Ramirez

Pasco, WA *****

****************@*****.***

970-***-****

PROFILE

My goal is to gain employment either full time or part time. I am a quick learner and I plan to efficiently show the skills and work ethic I can provide, effectively and accurately. I strive to better my career, each career I’ve moved onto was to better my skills, pay, and learn new tasks; continue using the skills that I can offer and learn EDUCATION

Sunnyside High School - Fresno, CA August 2004 to May 2008 High School Diploma/Video Production Academy - Fresno, CA 2004 to 2008

EXPERIENCE

Job Title, Company Name; City, State

IEH Laboratories and Consulting Group - Richland, WA JUNE 2023-September 2023

• Safely drive to deliver and pick up samples from customers to the lab on a fixed schedule

• Make chemicals

• Support laboratory with assistance/miscellaneous duties

• Laboratory courier duties

• Cleaning and maintaining coolers for sample transport

• Data entry

• Inventory control

Interstate Parking Company - Breckenridge, CO October 2022 to May 2023

• Assist with parking in Breckenridge in all lots.

• Answer questions guest may have about parking or general questions about the location or ski resort. • Drive between Breckenridge, Frisco, Dillon and Keystone, Colorado for work.

• Give parking tickets to vehicles who do not obey signage.

• General Labor in building signs or marking lots for cars during high rush hours.

• Start at 4:30am to do overnight lot checks as well.

• Can work unsupervised and trusted to complete work. Customer Service Representative

Timberline Disposal - Silverthorne, CO July 2021 to August 2022

- Assist customer with questions or problems with their trash account.

-Taking payment over phone or in person via check or credit card.

-Stay updated on ongoing changes to daily work life and other factors that apply towards company

-Managed customer accounts

-Resolved customer issues

-Responded to inquiries and issues

-Greeted customer’s

Dillon Marina - Dillon, CO May 2018 to July 2021

• Worked in a high pressure environment

• Communicated with customers

• Helped customers with work orders for their boats

• Maintained a positive attitude

• Learn using equipment for job, ie. Tractor, trailers, powerboat, hand tools and more

• interact with an array of guest from around the world

• gain knowledge about pontoons and sailboats. Ie cleaning, winterizing the motors, boat storage • Front Desk work, answering phones, questions and offer customer service

• Helped train new employees

Extreme Pizza - Keystone, CO June 2017 to October 2018

• Work in an exciting, fast-paced environment.

• Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and ordering supplies.

• Small maintenance of coolers, kegs, ovens and kitchen like appliances.

• Working with diverse personalities both on the staff and patrons.

• Hiring and training staff to provide excellent service to patrons.

• learn how to make alcoholic drinks for customers.

• As a server having the ability to remember large orders, while taking more tables on during lunch rush.

SKILLS • Customer service (10+ years)

• I can manage different computer programs such as; Microsoft word, excel, PowerPoint, etc

• Punctual

• Great communication skills

• Communicating with customers by providing great customer service

• Capable of managing a phone and answer calls

• Capable of driving/commuting

• Capable of reporting to management

• Capable of managing parking lot/s on my own

• Man

References

Shelby, general manager at breck park, 406-***-**** Alma Urrutia, friend, 929-***-****

Marcos Lopez, former co-worker/friend, 559-***-**** Karina Peterson, friend, 559-***-****

Gaston Feuereisen, former office manager at timberline, 970-***-**** Eric Stopps, co-worker, 720-***-****



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