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Customer Service Rep

Location:
Ellicott City, MD
Salary:
21 per hour
Posted:
November 01, 2023

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Resume:

Robert Spencer

Educator/ Customer Service Rep./ Provider Enrollment / Credentialing / Production Worker/Material Handler

Winchester, VA 22602

ad0skt@r.postjobfree.com

+1-304-***-****

I Desire employment with a company that allows me to learn and grow, while utilizing my knowledge, and experience to promote company goals. I also would like an opportunity to work for a company that will allow my job performance to give me opportunities for advancement.

Work Experience

Credentialing / Provider Enrollment Specialist

JD-Matthews and Associates - Winchester, VA

July 2017 to Present

Collect medical providers credentials and scan into their personal file

Keep provider licenses up to date by retrieving renewed licenses, malpractice insurances, and DEA certificates

Provider CAQH web portal registration and maintenance

Enrolling providers with different insurance payers, including state Medicaid and Medicare payers

Initiating ERA's and EFTs for medical practices

Appointment Setter

Stratus Building Solutions - Squirrel Hill, PA

August 2012 to February 2013

Made phone calls to various businesses to set up sales appointments for the sales associates. Faxed documents, Documented calls made, Scheduled appointments

Special Education Teacher

Timber Ridge School

March 2003 to February 2012

Responsible for Instruction of History, Economics, English

Utilization of Behavior Management System, Maintaining classroom structure, Effective use of Interpersonal Skills

Weekly/Monthly Lesson Plans, Daily/Quarterly Progress Reports, Incident Reports, Grading, Therapeutic Crisis Interventions

Interacted with a wide variety of personalities

Production Worker

Federal Mogul

November 1994 to January 2003

Press Operator, Quality Control

Assembly line operator.

Teacher Assistant and Residential Instructor

Grafton School

September 1992 to October 1994

Assisted with classroom instruction, Utilization of MANDT Program

20-minute interval client checks, Worked with students and their individual disabilities, Daily/Weekly/Monthly Progress records

Education

Bachelor in Business Administration

Shenandoah University - Winchester, VA

1991



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