Customer Service Security Officer
Resume:
Rachel Shuler
La Grange, TX *****
ad0sjq@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Cricket Wireless - La Grange, TX
Present
My position as a customer service sales representative includes dominating the cellular sales market, working with a team securing a spot in the top 5 cellular sales providers in the district. I perform key holder duties, opening and closing the store, keeping records of inventory and cash audit trails. CNA - Certified Nursing Assistant
Regency Integrated Health Services - Smithville, TX October 2022 to June 2023
Providing care for the elderly in a long term care setting as well as restorative care and nursing. As a CNA I assisted and accompanied residents with adls, including grooming, feeding, and bathing. I was responsible for documenting care plans and reporting directly to Charge Nurse and Nursing Director. Hospital Armed Security Officer/Supervisor
American Security - Sumter, SC
July 2020 to June 2022
American Security accepted me as a transfer into the company through Allied Universal as a Corporal Armed Security Officer. I was then promoted to Sargent status within the year of employment with American Security. As Sargent my duties include instructing and overseeing staff on hospital premises, observing and reporting all activities of the hospital to appropriate authorities working closely with law enforcement and the hospital administrator on duty. I also keep record of all incidences and maintain and monitor video footage.
Hospital Armed Security Officer
Allied Universal Security Services, Systems and So - Sumter, SC June 2019 to July 2020
Provide security services for Prisma Health Tuomey Hospital in Sumter. Some duties performed include administrative and leadership skills. I work directly with hospital staff and report to security leadership to ensure safety and security of all persons on hospital premises. Allied was taken over by American Security in July 2021 at which point I merged into the new company as an American Security Armed Officer with a corporal status.
Warehouse Worker
Continental Tires - Sumter, SC
March 2018 to May 2019
Measuring and packaging of combined chemicals in preparation for manufacturing tires. Repetitive lifting of 50-75lbs over 12hr rotating shifts. Time keeping and record keeping skills advanced. Training and supervising onboarding associates. Forklift certification Warehouse Associate
Amazon Fulfillment Services, Inc. - West Columbia, SC June 2013 to September 2018
Counting, inspecting, and grading merchandise for inventory control and quality assurance department in a warehouse setting. Utilizing company databases and internet to perform problem solving abilities as well as data entry skills. Served as a training ambassador, training over 100 onboarding associates. I also cross trained in the picking department where I followed customer orders, picking items in preparation for packaging and shipping. Served as a member of the safety team Education
Certified Nursing Assistant in Long term care/Restorative nursing Regency Integrated Health Services - Smithville, TX October 2022 to December 2023
Skills
• Warehouse Associate
• Order Puller
• Picker Packer
• Shipping Receiving
• Forklift
• General Labor
• Loading
• Shipping
• Unloading
• Security (2 years)
• Armed security
• Nursing (1 year)
• Employee Orientation
• Quality Assurance
• Hospital Experience
• Databases
• Surveillance
• Loss Prevention
• Materials Handling
• Pallet Jack
• Freight Experience
• Customer support (3 years)
• Phone triage (1 year)
• Fraud
• Documentation review
• Senior Care
• Medication Administration
• Home Care
Certifications and Licenses
Forklift Certified
Security Officer
June 2019 to June 2022
First Aid CPR AED
June 2020 to June 2022
CNA
Long term and restorative healthcare
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