CARMENCITA V. DIAZ

ad0sjl@r.postjobfree.com

1-209-***-****

High powered, driven and resourceful administrative professional bringing years of experience in fast paced office environment. Manages high-volume workloads and complex functions that require multi-tasking abilities. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational and communication skills.

PROFESSIONAL EXPERIENCE

PROFESSIONAL BUSINESS SERVICES INC, SF, CA – March 2023 to Present SENIOR OPERATIONS ADMINISTRATOR/OFFICE MANAGER

• Develop and maintain management reports using various Microsoft Office applications.

• Prepare reports, presentations, or other items as may be required to support management and staff.

• Process purchase orders, invoices, and payments.

• Analyze data and prepare management monthly reports for budget purposes.

• Process all facility records, payroll, and other reports between the field location and corporate office.

• Provide other administrative tasks including answering phones, screening calls, and maintaining filing systems.

• Manage team members and hold them accountable to their responsibilities.

• Support Corporate HR Department with new employees or relocations (ID badges, placement). DELTA AIR LINES, SF, CA – October 2022 to Present

AIRPORT CUSTOMER SERVICE TICKET COUNTER/GATE AGENT

• Guide and assist customers with ticketing and baggage check-in.

• Assist customers with seat/cabin availability, gate announcements for boarding, manage flight status.

• Operate jet ways to position prior to aircraft departure/arrival.

• Opening, closing and securing aircraft doors.

RONVILLE ENTERPRISES, MANILA, PHILIPPINES – September 2019 to August 2022 PERSONAL/ADMINISTRATIVE ASSISTANT

• Scheduled and coordinated appointments, video calls and meetings.

• Processed purchase orders and payment of invoices.

• Responsible for various household functions such as bank transactions, home operations, etc.

• Run errands as requested/needed.

BEACON HILL STAFFING/THE BLACKSTONE GROUP, NY (Temp Assignment) - January to May 2019 EXECUTIVE ASSISTANT

• Direct executive administrative support to C level executives.

• Calendar management tasks including coordination of meetings, conference room bookings and video call set up.

• Managed travel and accommodation arrangements with detailed itineraries.

• Processed expense report in Concur.

ARGO GROUP, NY - November 2011 to November 2016

OFFICE MANAGER/EXECUTIVE ASSISTANT

• Provided executive level support to Senior Vice President/Chief Actuary, Chief Human Resources Officer, Senior Vice President Investment Relations including visiting CEO and CFO.

• Managed extensive international and domestic travel including flight and hotel accommodations.

• Organized conference calls and company events including meal preparations.

• Coordinated senior executives’ performance and appraisal reviews including team organizational charts.

• Handled on-boarding documents, welcome packets, office tours and business cards for new employees.

• Processed expense reports and payment of various invoices.

• Performed investor-relations functions including press release announcements, meeting agendas, generated briefing books and investor profiles for conferences.

• Supervised office and administrative staff.

CARMENCITA V. DIAZ

ad0sjl@r.postjobfree.com

1-209-***-****

PROFESSIONAL EXPERIENCE

NYU LANGONE MEDICAL CENTER, NY (Temp Assignment) - August to October 2011 EXECUTIVE ASSISTANT

• Managed administrative support to the CMI.

• Handled calendar management.

• Organized office supplies.

CHARTIS INSURANCE/TRAVEL GUARD, NJ (Temp Assignment) - May to July 2011 EXECUTIVE ASSISTANT, ADMINISTRATION AND LEGAL DEPARTMENT

• Provided administrative support to the General Counsel and Director of Administration.

• Answered and directed telephone inquiries.

• Handled various administrative tasks including compiling and analyzing data. GUARDIAN LIFE INSURANCE CO, NY - May 2008 to July 2009 EXECUTIVE ASSISTANT, INDIVIDUAL PRODUCTS DISTRIBUTION

• Provided administrative support to Senior Executive Vice President in Individual Products Distribution.

• Coordinated extensive calendar appointments, meetings and conference calls.

• Performed a variety of highly confidential administrative support functions.

• Coordinated domestic and international travel arrangements with hotel and ground transportation.

• Processed expense reports.

PRISMA CAPITAL PARTNERS, NJ - March 2007 to April 2008 EXECUTIVE ASSISTANT, MARKETING DEPARTMENT

• Provided administrative support to Managing Director in Marketing Group and two other direct reports.

• Created and edited presentation materials for offsite/internal client meetings.

• Scheduled daily appointments, meetings and conference calls.

• Made travel arrangements including flight, hotel and itinerary preparation. LAZARD ASSET MANAGEMENT, NY - January 1998 to February 2007 EXECUTIVE ASSISTANT, CORPORATE MARKETING

• Provided day-to-day support to Director of Corporate Marketing and three Vice Presidents within the group.

• Managed appointment calendars and logistics for executive team meetings, clients and consultants’ visits.

• Processed travel and entertainment expense reports, handled conference registrations.

• Assisted in event planning and offsite conferences including travel logistics of senior executives both domestic/international flights.

• Answered multi-line phone system, maintained office supplies and handled office equipment repairs. SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, Concur Expense, People Soft, Google Workspace, Google Calendar EDUCATION

Siena College/Manila, Philippines: Bachelor of Science in Business Administration Major in Management (cum laude)

Contact this candidate