Customer Service Team Member

Eric R. Jensen

**** **** ****** **., ******, UT *4118 • 385-***-**** • ******.********@*****.***

Highly motivated, career-oriented, Industrial Maintenance professional, with several years of supervisory, warehouse, and client communication experience. I understand the need for efficient, honest and accurate work, to ensure the safety and efficiency of the Facility. I am proficient in Microsoft Office, CMMS, and other tracking software.

Profile of Qualifications

Over 17 years experience, in a warehouse setting.

Strongly motivated toward accuracy and efficiency.

Consistent emphasis maintaining accurate inventory and ensuring quality customer service.

Proven record of dependability, consistency, and team orientation.

Demonstrated decisive leadership as a Supervisor and Area Trainer.

Key Areas of Expertise

Eagle Scout

Safety Team Member

Dematic Conveyors

Crown equipment Operator

and Maintenance Mechanic.

Industrial Maintenance Certificate

Familiar with Linux based programs

Proficient with

Windows Applications

Proficient with

Microsoft Office

Personal Identity/

Strengths/Values

Professional Synopsis

Walmart Distribution: Maintenance Technician /Area Trainer 7/2018– Present

Preventative maintence on all equipment and facilities in and around the warehouse.

Troubleshoot and make all necessary repairs to conveyers, power equipment, carts, etc.

Ensure quality and efficiency of all projects.

Identify future problems, propose and implement possible solutions.

Emergency repairs

Respond and provide customer support for warehouse staff.

Safety team representative.

oAssist with the training and education to maintain a safe workplace

Walmart Distribution: Quality Assurance/Area Trainer 12/2013– 7/2018

Physically count incoming and existing inventory.

Research any discrepancies in inventory.

Adjust inventory in the warehouse system.

Audit existing inventory, looking for and fixing any discrepancies found.

Research any stray freight/pallets and get them put away.

Pull any recalled freight and prepare for shipping.

Find any lost freight/pallets and report findings.

Train any new associates, transfers, or associates cross training in the area.

Complete any other special assignments assigned by the management staff.

Help associates in other areas as needed.

Safety team representative.

oAssist with the training and education to maintain a safe workplace.

CERT team member

oAssist any injured associates with first aid and reporting procedures.

oEducate associates on methods to prevent injuries.

Walmart Distribution: Unloader/Area Trainer 9/2006 – 12/2013

Unload trailers coming from the vendors.

Process the freight

oLabel the outgoing freight correctly and get it to the appropriate area for shipment.

oBuild pallets of the Stored freight and label them correctly and accurately.

Ensure accuracy and integrity of the freight received.

Fill out and maintain paperwork accurately and completely.

Train any new associates, transfers, or associates cross training in the area.

Help other associates learn to be accurate and efficient.

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