Customer Care Patient
Resume:
HEATHER
KINSEY
*** ******** ***, **** ******, GA 31030
*.******@*******.***
OBJECTIVE
Initiative-taking and enthusiastic phlebotomist seeking an established role in the medical profession utilizing acquired skills within the healthcare or manufacturing sectors. Strong emphasis on proper lab techniques, patient care, and compassion. Goal oriented and eager in collaboration with other laboratory and medical specialists as well as customer centered in many other fields.
RELEVANT WORK
PST Phlebotomist LabCorp (current)
Venipuncture procedures according to SOP
Diagnosis and test codes ordered for patients and physicians
Proficient with TOUCH Program
Utilized EPIC computer application
Prepare specimens for laboratory technicians
Timely shipping and packing for LabCorp couriers
Efficiency in ordering, drawing, prepping, and, shipping methods
Ability to work under Client locations as well as PSCs alike
Lead Phlebotomist Grifols Bio mat USA
Professionally adheres to venipuncture procedures daily
Proper handling of chemicals, hazardous materials, and biological fluids.
Donor rapport consistently maintained for contributor longevity
Day to day standard operating procedures followed and upheld
Adept with on-going maintenance on apheresis machines
Knowledgeable in troubleshooting and maintaining proper flow of venipuncture, donor health, and plasmapheresis
Proficient in coding input to ensure partnership with quality assurance
Responsible for training new phlebotomists when tasked
Supervisor role overseeing phlebotomy duties and venipuncture performance
Assigning roles to each team member to ensure proper workflow
Strategically implementing leadership concepts to better serve the center
Phlebotomist The Blood Connection
Donor relations and customer care
Venipuncture/phlebotomy procedures
Blood extraction procurements
Equipment logistics
SOP and QC regulations met daily
Working in blood donation center, mobile drives, and inside set-ups
Donor vital signs completed and understood
Screening and deferment comprehension
Laboratory education
EDUCATION
Phlebotomy Technician (CPT) Lanier Technical College
AUGUST 2019 – MAY 2020
GPA: 3.667
LABORATORY SKILLS:
Proper blood and plasma gathering. Prepared them accordingly for lab testing
Standard phlebotomy procedures and specimen collection preformed according to CLSI
Bacterial Cultures
Patient Vital signs obtained and recorded
Thorough lab analyses/centrifuge methodology
Order of Draw utilization
Patient care techniques applied
Blood borne pathogens prevention
Butterfly draw methods
Multi-needle systems/syringe techniques
Clinicals for Phlebotomy (CPT) Northside Hospital Externship/Simtics
APRIL 2020 – MAY 2020
A full spectrum of laboratory techniques implemented throughout with emphasis on venipuncture and patient care. Firsthand procedures include:
Multiple arrangements of venipuncture
Arterial blood sampling
Arterial line insertion
Adult and pediatric vital signs
Sterilization and disinfection measures
Capillary and hematology testing
Isolation Room PPE Protocol
Mono testing/Rapid Strep/Swab cultures
Venous cannulation
BLS strategy and implementation
SKILLS
Venipuncture specialist
Lab Analytics
Skilled in cardiopulmonary resuscitation
Trained in computer Integration
Adept in all four current Microsoft applications.
CERTIFICATIONS
Blood borne Pathogen certification
Basic Life Support CPR certification by the American Heart Association
CPT- Certified Phlebotomy Technician
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