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Customer Service Information Technology

Location:
Colorado Springs, CO
Salary:
20.00
Posted:
November 01, 2023

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Resume:

Justin Jordan

Manitou Springs, CO *****719-***-****

ad0sir@r.postjobfree.com • LinkedIn

Analytical and multifaceted professional with diverse experience in administrative support, shipping and receiving functions, production support, food and nutrition management, customer service, and team leadership.

QUALIFICATIONS SUMMARY

Shipping, Receiving, & Production

Shipping & Receiving Operations

Packaging & Manufacturing Support

Inventory & Stock Control

Production Planning & Coordination

General Administration

Records Management

Customer Service

Data Management and Analysis

Organizational Support

Food & Nutrition Supervision

Menu Planning & Development

Food Safety & Sanitation

Nutritional Analysis

Staff Training & Supervision

EDUCATION

Associate of Arts (AA) in information Technology (ongoing)

Phoenix of University, Phoenix, AZ

CERTIFICATIONS

ServSafe Certification - TIPS Certification

How to Supervise People, Training Program

PROFESSIONAL EXPERIENCE

Centura Health - Colorado Springs, CO (Feb 2019 to Oct 2023)

PRN Nutrition Lead

Maintain efficient scheduling, streamline payroll processes, and execute impactful LTO programs to enhance overall team productivity. Initiated comprehensive POS programming overhaul to ensure precision in transactions/customer service.

Implemented HACCP logs, optimized product ordering, and revolutionized inventory management that reduced significant operational costs.

Elevated customer satisfaction through personalized service and meticulous attention to detail.

Drove engaging promotions, creating enticing atmosphere within coffee shop and enhancing foot traffic substantially.

King Soopers – Denver, CO (Aug 2016 to Feb 2017)

Chef

Maintained pristine and organized food environment to improve availability of all products for customers. Provided effective support to customers and clerks in food prep to address inquiries and confirm stocked products at all times.

Promoted customer-friendly culture, boosting customer retention.

Endorsed products through captivating seasonal displays and specialized promotions.

Sodexo, Denver, CO (Feb 2008 to Aug 2016)

Food & Nutrition Supervisor

Built and executed innovative strategies with a focus on accelerating customer engagement and revenue. Curated dishes, contributing to positive patient experience to enhance reputation of hospital’s culinary offerings.

Spearheaded the management team after a significant expansion of retail outlets in hospital, orchestrating seamless operations within coffee shop.

Cultivated a steady flow of satisfied customers, resulting in a remarkable 25% increase in sales per quarter.

Achieved optimum approval rating for management abilities and customer service, showcasing exceptional leadership skills.

Designed an acclaimed menu for lounge in labor and delivery, garnering high recognition for creativity and culinary expertise.

ADDITIONAL EXPERIENCE

Bartender/DJ for Charlie's Denver



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