MICHAEL C. BAKER

* ********* **** 617-***-****

Dedham, MA 02026 ad0shp@r.postjobfree.com

www.linkedin.com/in/michaelcbaker54

SALES LEADER & REVENUE DRIVER

Highly driven, accomplished, and influential Sales Leader, Revenue Driver, & Relationship Development Specialist. Extensive experience negotiating multi-million dollar contracts, leading sales and executive teams, and extensive experience in staffing recruitment of permanent and temporary contract employees. Unique ability to immediately establish customer and team rapport, trust, and loyalty. Successful track record of enhancing team performance productivity, exceeding customer expectations, and developing new and retaining existing business. Core competencies include:

Lean Processes Customer Presentation & Negotiations

Project Deliverables Tracking

Strategic Planning

Contract Negotiations

Team Training, Coaching, & Development

New Methodology Development Extensive Phase Project Planning PROFESSIONAL EXPERIENCE

Revenue Consultant – Sales & Consulting Services – Technology & Other Industries 2019 - 2023

Years of experience working with companies sales efforts, reorganizing staff infrastructure, resource staff recruiting, hiring and mentoring.

Launched the US sales effort for several companies through direct lead generation, qualifying marketing leads and building a sales funnel of approximately 50 accounts. Also managed their largest US customer resulting in 750k of additional services. My focus also included understanding the core capabilities of RPA and AI ranging from intelligent document processing, natural language processing and machine learning.

Implemented industry-wide sales strategy including target market identification, messaging, positioning, account profiling, lead generation, client presentations and proposal creation.

Assisted in vendor management strategies including vendor identification and evaluation, contract negotiations and deployment strategies & implementation. US EDGE, Norwood, MA (a managed IT service-solutions based company) 2003 – 2018 Founder

Built a multimillion dollar company from ground up.

Led and trained a staff of 35 employees and 5-6 direct reports (Accounts, Sales, Customer Service, Project Managers, and the contract and permanent placement staffing group).

Developed and monitored multimillion dollar budgets.

Managed all of the major sales accounts which included closing new business and expanding existing business accounts.

Successfully developed, managed and implemented the IT infrastructure deployments.

Managed infrastructure cabling, wiring access installs, upgrades, network infrastructure projects.

Negotiated multi-million dollar master service agreement contracts.

Placed IT contractors. Recruited and interviewed IT professionals.

Managed and participated in all aspects of IT Staffing group. M I C H A E L C. B A K E R P A G E 2

617-***-**** Westwood, MA ad0shp@r.postjobfree.com LinkedIn

Oversaw and led multiple and simultaneous full project life cycle implementations utilizing customized methodologies aligned with PMI standards to create efficiencies that enhanced performance of client and internal systems.

Led multiple and simultaneous client relationships, including the company’s top 5 clients, utilizing customized methodologies in response to customer inquiries relating to products, services and efficiencies.

Worked directly with existing and new customers to deliver presentations, manage projects and escalations of issues and upsell accounts.

Recognized for client relationships, customer service, communication, & improving client functionality by strategically identifying additional products that enhanced their capabilities & automated and improved business processes.

ROBERT HALF, Boston, MA 1998 – 2003

Director of Sales

Led and trained a team of 10-12 Account Sales Representatives.

Retained, developed, and grew the business to $20,000,000 in technology consultant billing.

Responsible for and oversaw the prescreening, interviewing, technical testing, background checks, and reference checking process for all technology consultants.

Interviewed, recruited, and hired all account sales representatives.

Oversaw and negotiated client contracts and profit margins.

Managed budgets, sales quotas, and pipeline.

EDUCATION

University of Massachusetts Amherst, Bachelor of Science Leadership and Management International College of Business Administration, Brig, Switzerland

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