Betelheme Keneni
************@*****.*** 403-***-**** Calgary, AB
SUMMARY
Self-motivated, reliable and hard-working professional with extensive experience in hospitality industry. Energetic team player with respectful manners and attention to detail. SKILLS
Time management skills MS Word
Multitasking Amharic
TRAINING
Program Participant Apr 2023 – Jul 2023
Retail Training Program
Calgary Immigrant Women’s Association, Calgary, AB
• Over 300 hours of training in customer service, cash handling, retail vocabulary and Canadian workplace culture
• Basic Food Safety Certificate
• Workplace Hazardous Materials Information System (WHMIS) 2015 Worker Education
(Generic)
WORK EXPERIENCE
Sales Person Jun 2023 – Jul 2023
Sunterra West Market, Calgary
• Prepared merchandise for sale and efficiently arranged products in bags
• Greeted customers and provided advice about products
• Prepared and assisted in display of products
Housekeeping Manager Sep 2018 – Dec 2018
Kilimanjaro Hotel, Kampala, Uganda
• Cleaned and sanitized rooms, bathrooms, showers, toilets, sinks, and countertops; vacuumed and sweeps floors, carpets, and rugs
Sales Representative Oct 2016 – Jan 2018
Ginbiroo PLC, Adis Ababa, Ethiopia
• Welcomed, greeted and assisted customers, helped them with their purchases
• Received goods, unpacked, shelved, organized displays, displayed items for sale, kept store areas neat and clean
2
EDUCATION
High School 2007
Kokebe Sibah High School, Adis Ababa, Ethiopia
REFERENCES
Marie-Solange Evehe Bebandoue
Program Coordinator – Retail Training Program
Calgary Immigrant Women’s Association (CIWA), Calgary, AB Contact number: 403-***-**** x 229
Email: ******@****-******.***