KIMBERLY SCHNATTERLY

**** ***** ****** ******, **** 43611 419-***-**** ad0shf@r.postjobfree.com

Work Experience Tolson Enterprises — Property Maintenance Coordinator Yellow Freight — Acquired Summary Detail Specialist / Data Entry 08/2023 to Present, Toledo, Ohio

Responsible for the property maintainence coordination for more than 7 properties and 91 tenants. Schedule estimates, assign contractors, generate work orders, approve invoices for accounts payable. Provide crucial administrative support to the maintenance team for 78 properties and their tenants. Highly detail-oriented, organized and excellent communicator. Knowledgable of the construction, remodeling and maintenance methods for projects which include siding, roo ng, windows, doors, electrical, concrete and HVAC.

Key Responsibilities:

•Coordinate, negotiate and schedule maintenance estimates with property owners and contractors.

•Accurately enter and manage work orders in Yardi and Microsoft systems.

•Collaborate with the team to ensure timely execution of tasks.

•Maintain clear and concise documentation of activities.

•Communicate e ectively with property tenants and vendors.

•Assist in preparing reports related to maintenance operations.

•Provide exceptional customer service in all interactions.

•Successfuly managed two projects in the department for HVAC preventative winter maintenance of 70 properties and collecting snow removal proposals, negotiating and awarding bids, typing new contracts and nalizing the process for 29 properties.

10/2005 to 07/2023, Toledo, Ohio

•Excellent verbal and written communication skills

•Works well independently as well as team environment

•Pays close attention to details

•Accurate data entry

•Analyze and process customers bill of landing.

•Enters components of bill of lading into the Yellow mainframe system. Focus Healthcare of Ohio — Unit Clerk / Mental Health Assistant

•Access additional resources such as the US Postal zip code guide, the online NMFC program, import/export documentation, and shipper or terminal personnel to obtain required information.

•Identi es correct customer from customer list for accurate pro le and pricing information.

•Audits bills of lading for completeness.

•Complete commodity descriptions and ensure required special information is included on the freight bill so shipment can be delivered and charges correctly assessed and collected.

•Identify and process critical information on hazard material shipments to ensure safety during transportation

•Perform driver check-in functions. Account for driver collected cash and/or checks, delivery receipts and bills of lading. Review accuracy of manifest completion.

•Accurately transfer driver manifest information into the computer.

•Assist in new hire training process working with trainee to insure a smooth transition into employment.

•Internal customer service answering calls and elding questions on shipments and current state of bill processing.

08/2001 to 02/2003, Maumee, Ohio

Unit Clerk-

•Manages the patient admission and discharge process for the unit.

•Helps patients ll out the necessary admission and discharge forms.

•Uses patient intake and electronic medical records (EMR) software.

•Schedules appointments, procedures, and transportation.

•Answers the phone and directs calls.

•Completes other administrative work as needed.

•Collaborates with medical and administrative.

•Follows all hospital policies and procedures.

Mental Health Assistant-

•Supervise and facilitate counseling interventions to psychiatric patients, and lead community therapeutic meetings.

•Encourage participation in attending program meetings that focuse on rehabilitation management and coping skills.

•Assist residents to function at their highest potential through formulation and implementation of rehabilitation plans.

Juscot Property Concepts — Senior Property Manager

•Supervise daily activities of patients, assist in crisis management, and facilitate admissions and discharges.

•Provide clear lines of responsibility and accountability within the BHT department; delegates appropriate authority for completion of assign responsibilities.

•Adhere to HIPPA regulations and to company privacy standards to protect patient con dentiality.

01/1996 to 08/2002, Toledo, Ohio

Facilities management: Schedule maintenance and repairs, negotiates contracts with vendors, regularly inspects property to ensure it is in good working order, quickly resolves emergency maintenance issues. Review work orders with correlated invoices for accounting approval. Payroll for three in- house maintenance workers. Report payroll in payroll system. Reconcile time sheets and work orders. Process monthly time keeping records. Tenant relations: Develop rental agreements, see credit and approval process through, selects quali ed tenants, collects and processes deposits and rent payments, enforces terms of rental agreements, resolves tenant complaints, oversees eviction proceedings if necessary. Familar with Lucas Metropolitan Housing a ordable housing program. Completes annual, re-certi cation and housekeeping inspections with residents. Handles issues and concerns as necessary.

Owner relations: Keep open dialogue with property owner on vacancies, tenants, physical condition of property and nancial issues. Marketing: Keep properties occupied with quali ed tenants through advertising, lead follow up, property showings for prospective tenants. Aim to maintain 95%, or higher occupancy level. Met weekly and monthly advertising deadlines.

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