MICHELLE EDUSEI

ad0sfj@r.postjobfree.com

** ******** **, ** *** 3Y8

647-***-****

Skills

● Ability to work under pressure

● Ability to manage time

● Knowledge and experience with Microsoft office

● Exceptional organizational abilities

● Ability to strategize and plan ahead

● Hard working and target driven

● Excellent communication skills

Education

Publishing Studies September 2016 - July 2020

Kwame Nkrumah University (Ghana)

Work Experience

Gartmas Company Limited - Ghana December 2022 - March 2023

(Printer Person)

● Made photocopies of documents

● Printed documents for clients

● Typed clients’ work

● Installed and adjusted printing plates.

● Loaded and fed paper into printers.

● Mixed inks and controlled ink flow, and ensured the quality of the final printed piece. DVLA - Ghana September 2020 - November 2021

(Customer Service Officer)

● Handled customer complaints and queries

● Provided assistance to customers on application for driving license and vehicle registration

● Verified the authenticity of documents presented by customers such as identification, proof of address and medical certificates.

● Supported customers to schedule appointments for practical driving tests and written exams.

COCA-COLA - Ghana August 2021 - September 2022

(Warehouse Worker)

● Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

● Recorded and monitored inventory levels and completed audits to uncover and address inaccuracies.

● Assisted in leading 15 associate workers and drivers in receiving and delivering merchandise to consumer homes

● Assisted customers with shopping needs to boost sales by 25 % OrangeFM. March 2019 – August 2019

(Receptionist )

• Providing information, taking messages and ensuring caller receive assistance and directions by answering fone calls

• Providing information about the organization’s services, products and operations

• Ensuring guests and clients are appropriately attended to

• Managing appointments for clients, customers or employees by sending reminders and maintaining an organized calendar

• Keeping the front desk area tidy and organized and ensuring the area reflects the organization’s professionalism

Axcomot Mothercare - Ghana July 2018 - September 2020

(Cashier)

● Maintained customer satisfaction by focusing on customer needs and resolving concerns, increasing sales by 10%.

● Assisted 50+ customers daily with checkout and any question

● Provided primary customer support to internal and external customers.

● Responded to customer requests for products, services and company information. References Available Upon Request

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