FESTUS C. ONYEGBULA

Laurel, MD *****

Ph: +1-301-***-****. Email: ad0set@r.postjobfree.com

OBJECTIVE

Seeking for a leadership position that directs and manages one or more major functions and/or programs within the technology organization to ensure its effective operation in line with goals and objectives. To provide leadership across cross-functional teams, to actively contribute to long-range strategic planning, developing, and implementing the policies, and procedures. EDUCATION

MBA

Colorado Technical University, Colorado Springs, CO 2012 Specialization: Project Management

Doctorate in Computer Science

Colorado Technical University, Colorado Springs, CO 2011 Specialization: Enterprise Information Systems

Dissertation: Dissecting the Cloud-Computing Environment: A Study for Deploying a Cloud Computing Solution for National Institute of Food and Agriculture, an Agency of the U.S. Department of Agriculture.

M.S. Information Technology

Golden Gate University, San Francisco, CA 2007

B.S. Management Information Systems

University of Maryland, University College, College Park, MD 1997 TECHNICAL SKILLS

• Proficiency in networking and communication technologies.

• VMware

• Power BI

• AWS Administration

• MSOffice 365 Admin

• MS Azure

• MSQL

• Solarwind administration and monitoring.

• Identity and access management.

PROFESSIONAL EXEPERIENCE

USDA – OCIO/CEC/IOD/PSB, Washington, DC

IT Project Manager 2022-2022

• Plans, develops, coordinates, and manages multiple projects simultaneously that may cut across functional and organizational lines.

• Works with customers and other stakeholders to define project scope, requirements, and deliverables.

• Identifies and analyzes customer’s information systems requirements and environments.

• Prepares and presents status reports and briefings to CEC and/or IOD management and customers on project progress, timelines, resources, and deliverables.

• Prepares and presents progress reports via predefined project report templates.

• Interfaces with customers to gather and clarify business requirements and timeline expectations.

• Coordinates and manages resources, project timelines, and deliverables following the IOD standard project life cycle process.

• Provides technical expertise in planning and developing major information systems software projects.

• Defines the scope of projects and develops work breakdown structure to provide an overall structure for project development and execution.

• Defines the activities required to complete the project, the proper sequence of those activities, the estimated resources requirements, the estimated activity durations, and the project schedule.

• Develops statements of work and project plans in accordance with the Clinger-Cohen Act of 1996, incorporating risks, costs, and performance measures, number of people required, and their necessary skills and skill levels.

• Develops guidelines and procedures for changing project scope.

• Develops an overall plan for assuring quality control.

• Leads project teams in developing project charters, schedules, milestones, and master project lists to track projects tasks and activities.

• Identifies and establishes liaison with stakeholders that may have an interest in or impact on the project.

• Reports on high priority projects using MS Project software to keep IOD management updated on progress.

• Supervises the execution of project plans to achieve project success.

• Ensures milestones all met throughout all phases of the project lifecycle.

• Ensures implementation of quality control measures throughout the project lifecycle.

• Develops systems testing strategies, plans, and scenarios.

• Delivers infrastructure solutions for the implementation of products or services. USDA – OCIO/CEC/IOD/CSB, Washington, DC

IT Specialist (Network Operations) 2019-2022

• Provided oversight for the delivery of Information Technology projects. Determines prioritization of the project portfolio and ensures selected projects deliver the expected value to National Institute of Food and Agriculture.

• Analyze statutory requirements against existing directives to assess the degree of change necessary to comply with the new requirements, coordinate comments on data directives as part of the review process and incorporate comments to resolve issues.

• Ensures project plans are complete and accurate; and those projects are delivered on schedule and within budget.

• Oversees the effective and efficient delivery of Information Technology services, including all infrastructure, software applications, service delivery processes and projects.

• Established, monitored, and enforced service level agreements. Defines the Information Technology service catalog. Develops process to ensure uninterrupted delivery of Information Technology services and a reliable computing environment.

• Ensures that all computing and communications facilities and services are well-managed and performing effectively. Makes sure appropriate monitoring tools are in place to proactively identify issues; a capacity plan for hardware is developed; the computing operations and network are safe and secure; the disaster recovery plan matches the accepted risk and is up-to-date; and service disruptions are communicated and resolved quickly.

• Ensures that all Information Technology license and support agreements are up-to-date and reflect the business needs of Agriculture Research Service. Manages and monitors vendor selection and performance.

• Keeps informed on the latest Information Technology and telecommunications trends. Identifies opportunities for technical investments that will meet the business and operational needs of National Institute of Food and Agriculture.

• Ensures that adequate training and education are provided for all systems used. With National Institute of Food and Agriculture leadership and staff, determines changes in workflows necessary to optimize the use of existing and new information systems. USDA – NIFA/ARS, Washington, DC

IT Operation Incident and Problem Manager (Network Operations) 2009-2019

• Manage a 20-team of IT support analysts and project team members in support of the agency’s IT operation customer support division.

• Maintains and support an application portfolio that is a mix of local, divisional, and enterprise software and services. Works to determine the best support model for each application in use within National Institute of Food and Agriculture.

• Maximizes customer satisfaction in service delivery. Enforces compliance with established change management policies.

• Takes responsibility for Information Technology security. Ensures that security risk assessments are conducted annually and that appropriate mitigation plans are in place. Maintains up-to-date knowledge of regulation and compliance requirements as they affect Information Technology.

• Ensures project plans are complete and accurate; and those projects are delivered on schedule and within budget.

• Establishes, monitors, and enforces service level agreements. Defines the Information Technology service catalog. Develops process to ensure uninterrupted delivery of Information Technology services and a reliable computing environment.

• Ensures that all computing and communications facilities and services are well-managed and performing effectively. Makes sure appropriate monitoring tools are in place to proactively identify issues; a capacity plan for hardware is developed; the computing operations and network are safe and secure; the disaster recovery plan matches the accepted risk and is up-to-date; and service disruptions are communicated and resolved quickly.

USDA – NIFA (National Institute of Food and Agriculture), Washington, DC IT (Application Software) Manager OIT 2001-2009

• Provide support for PIV card setup and credentialing for intern and contract employees.

• Responsible for the processing identity management for new employee, contract, and interns.

• Administrator of MIR3 emergency notification system that broadcast and sends messages to NIFA employees at a time of emergency.

• Credentialing sponsor for intern and contract workers through the on-boarding process, using EmpowHR system.

• Administrator of NIFA Fax2Mail system that allows faxing from desktop and laptop from users workstations.

• Analyze statutory requirements against existing directives to assess the degree of change necessary to comply with the new requirements, coordinate comments on data directives as part of the review process and incorporate comments to resolve issues.

• Ensures project plans are complete and accurate; and that projects are delivered on schedule and within budget.

• Oversees the effective and efficient delivery of Information Technology services, including all infrastructure, software applications, service delivery processes and projects.

• Establishes, monitors, and enforces service level agreements. Defines the Information Technology service catalog. Develops process to ensure uninterrupted delivery of Information Technology services and a reliable computing environment. marchFIRST, Herndon, VA

Manager - Application Support Engineering Group 1999-2001

• Provided leadership support to systems and application-level technical team members, to E-commerce, B2C and B2B applications for Independent Software Vendors (ISPs) in an integrated hosting environment.

• Provided E-business consulting to our prestigious client list of new E-business and Fortune 500 companies.

• Analyzed competitive markets to determine the potential impact of E-business on the industry; helping clients transform their business strategies into effective E-business strategies.

• Evaluated new partnerships within industries and E-business providers; assisting organizations to implement SCM, CRM and E-business applications.

• Responsible for the creation of profiles, monitoring and web analysis of the web sites of these ISPs using Webtrends Enterprise Reporting Server (ERS).

• Provided web segmentation analysis with the aid of Webtrends application tools.

• Generated reports based on the result of the analysis of the log files from Webtrends.

• Provided round the clock engineering support using remedy tracking system and CONTROLIT remote access system.

SELECTED PUBLICATIONS

Referred Journal Article Publications [db] denotes double blind [a] denotes abstract Onyegbula, F., & Dawson, M. (2012) Review of Cloud Computing Implementations for the Department of Agriculture, International Journal of Cloud Computing –IJCC – forth coming.

Stevens, J., Onyegbula, F. & Dawson, M. (2011) Competency Cluster Validation for Business Intelligence: An Empirical Study, Journal of Knowledge & Human Resource Management- JKHRM 3(5) [db]

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