ERIN JOHNSON

CERTIFIED MEDICAL ASSISTANT & BACK OFFICE

SUPERVISOR

D E T A I L S

ADDRESS

**** *** ***

West Linn, 97068

United States

PHONE

503-***-****

EMAIL

ad0sei@r.postjobfree.com

S K I L L S

Customer Service

Ability to Work Under

Pressure

Computer Skills

Adaptability

Effective Time

Management

Leadership Skills

Project Management Skills

Excellent Communication

Skills

EMR/EHR ( Epic, Athena,

NueMD, Aprima, Medisoft)

OSHA

Training and Development

Activities

Financial Performance

Risk Management

Daily Operations

Process Improvement

Team Building

Strategic Initiatives and

Direction

Budget, Planning, Goals

13 yrs of Clinical Skills as

Medical Assistant

P R O F I L E

I have a strong track record of success in healthcare, and I am committed to continuous learning and professional growth. I prioritize patient care and satisfaction, and I am eager to make a real difference in their lives. I have experience leading teams to successful outcomes, and I am con—dent in my ability to inspire and motivate others. Collaboration and open communication are important to me, as I believe they foster trust and respect. I am dedicated to working in an environment that promotes positive results and encourages learning and growth. My goal is to —nd a position where I can excel professionally and contribute to the success of my organization.

E M P L O Y M E N T H I S T O R Y

Lead Medical Assistant/Back Office Supervisor,

Columbia Pain Management

Milwaukie, OR

Aug 2019 J •ul 2021

' Developed and implemented policies and procedures to improve operational ef—ciency

' Served as a liaison between physicians and other clinic staff to ensure patient needs were met in a timely manner

' Scheduled patient appointments and managed the qow of the clinic to ensure ef—cient patient care

' Managed the clinic-s inventory of medical supplies and e4uipment, ensuring ade4uate stock levels to meet patient needs

' Developed and implemented a system for tracking and resolving customer complaints

' Conducted medical of—ce administrative tasks, such as answering phones and greeting visitors

' Assisted physicians with prepping of the surgical site

' Demonstrate knowledge of aseptic techni4ue in relation to the procedure and the operating —eld

' Scheduled patient appointments, including referrals to specialists and tests

' Provided patient education and instruction on proper health care and wellness following procedures and in our recovery room

' Intravenous line removal post spinal injection procedures Hospice Caregiver (Private in-home), Janice Stevens, MD

Barlow, OR

Oct 2018 J Aug 2019

' Provided emotional support to client and their families during dif—cult times, resulting in improved mental well%being

' Collaborated with the healthcare team to create individualized care plans and ensure optimal care

' Provided 4uality patient care, including administering medications, changing dressings, and monitoring vital signs

' Monitored the safety of clients in the home environment and implemented safety measures as needed

' Maintained detailed records of patient care, including changes in health status, treatments, and procedures

Lead Medical Assistant, Legacy Health West Linn, OR Oct 2015 J Oct 2018

' Scheduled patient appointments and managed the qow of the clinic to ensure ef—cient patient care

' Managed medical supplies inventory, ensuring ade4uate stock levels and controlling costs resulting in a 5I decrease in inventory costs

' Assisted physicians with patient exams, treatments, and procedures, resulting in accurate and timely diagnoses

' Performed laboratory tests such as blood draws and EKG-s, ensuring accurate results

' Coordinated with other healthcare professionals to provide comprehensive patient care

' Performed 4uality assurance checks to ensure compliance with safety protocols

' Served as a liaison between physicians and other clinic staff to ensure patient needs were met in a timely manner

' Assisted in the development of clinic policies and procedures and trained new staff on their implementation

' Assisted in the training and on%boarding of new medical assistants Certified Medical Assistant, Ben Pataroque, MD

Internal Medicine

Tualatin, OR

•un 2010 J Oct 2015

' Managed patient records, including —ling, entering data into the electronic health record, and retrieving data as needed

' Performed laboratory tests, such as blood draws, urinalysis, and EKGs

' Conducted medical of—ce administrative tasks, such as answering phones and greeting visitors

' Scheduled patient appointments, including referrals to specialists and tests

' Developed and implemented processes and procedures to streamline of—ce operations

I N T E R N S H I P S

Medical Assistant College Internship, Ben Pataroque, MD

Tualatin, OR

Mar 2010 J •un 2010

Following the completion of my internship, I was offered a position at the clinic.J E D U C A T I O N

Technical Diploma, Anthem College Portland, OR

Aug 2009 J •un 2010

Medical Assistant Diploma

3.8 GPAJ

Graduating Diploma, Silverton High School Silverton, OR Sep 2006 J •un 2009

C O U R S E S

AAMA Certification, American Association Medical

Assistant

•an 2021 J •an 2026

BLS Training, American Heart Association

•an 2022 J •an 202

R E F E R E N C E S

References available upon request

Contact this candidate