Teresa Lazo

*** * ********* **

La Habra, CA ****1

562-***-****

ad0seb@r.postjobfree.com

OBJECTIVE

To secure a position which will enable me to utilize my organizational, customer skills to make a positive impact within the organization.

QUALIFICATIONS

* Good oral and written communication skills

* Strong organizational and analytical skills, with acute attention to detail

* Ability to quickly master new software

* Creative, diligent, committed to quality

* Team Oriented

* Knowledge of Microsoft Windows Software,

* Epic, Medisoft, Mediformatix, Athena, Next Gen,

Vargaro, and Greenway, Patient Access

Microsoft Office (Word & Excel), Internet Literate

* Knowledge of Medical Terminology

* Knowledge of Billing and Collection

* Bilingual English & Spanish (written & oral)

* Knowledge of Workers Comp.

* Call Center Operator for Multi-specialist Medical Office

RELEVANT EXPERIENCE

St Jude Orthopedics

12/27/2021- present

Position- Patient Services/ scheduler

Duties- Schedule appt for multiple Providers, New and existing patients.

Fountain Valley Regional Medical Center

Jan 13, 2020 to Oct- 2020

Position: ER Patient Service. Rep

Duties: Registered patient for ER visit, collected all demographic information, emergency contacts, insurance etc. verified insurance, ( HMO, PPO, MEDICARE )

Sequence Health – Cullman, AL

Mar. 04, 2019 to June 27, 2019

Position: Call Center Rep.

Scheduled appointments for various physicians, intake call average 60-100 per 8 hr day.

Fullerton Orthopedic Surgery - Fullerton, CA

Jan 17, 2011 – Sept. 27,2018

Position: Patient Services / Authorization Coordinator

Duties: Front desk duties / Schedule Appts, Check patients in/ out, data entry, collect copays, verify insurance, request HMO authorizations, call center operator, Authorization coordinator,

Scheduled Radiology procedures, help with Patient on line portal login help.

Carl C. Chen, MD (Orthopedic)- Fullerton, CA

Sept. 2008 - March 2010

Position: Front Office / Medical Biller

Duties: Scheduled / checked patients in and out, collected copays, verified insurance, authorization, helped with other front office duties, payment posting, billed different types of insurance companies, including all follow up calls re-submission of electronic claims.

Medical Management Resources, Inc.-La Habra, CA

Feb 2001 - Feb. 2008Position: Admin Asst. / Lead Front Office

Duties: Responsible for scheduling patient diagnostic / radiology procedures, checked in patients, Insurance verification, obtained authorization, (W/C, PPO & Private ) Confirming appointment on a daily basis, obtaining medical reports, Medical & Pharmaceutical Billing for Physicians, data entry, posting of payments, collections, general office duties

References

Mike Matulich 714-***-**** Kim Patrick 714-***-****

Stephanie Philips 256-338-990 Marlene Puffer 714-***-****

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