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Customer Service Shipping Receiving

Location:
Bridgeport, CT
Posted:
November 01, 2023

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Resume:

Robert Chaney

475-***-****

ad0sea@r.postjobfree.com

Church Hill Classics 2020-Present - Shipping/Receiving Lead Coordinator

-Management of day to day floor activities for work order flow management, and department communication with sales and customer service and production leaders on progress of orders

-Responsible for daily shipping of completed orders while correctly utilizing company ERP planning and shipping systems including SAGE, UPS WorldShip, FedEx, DHL, Freight Forwarders and others to fulfill the most cost/time efficient options. Average shipment totals per week – 1600

-Responsible for receiving/distribution of all incoming deliveries, including store items and raw material

-Ensure correct reconciliation of database receipt and stock move locations for all warehouse inventory, also including any ASN discrepancies or world shipping issues

-Manage daily pick list for outgoing urgent orders to ensure completion

-Work with production floor leads to complete all daily inventory needs for outgoing orders

-Complete understanding of all ERP and production management system for order progress tracking

-Work and support with all departments regarding progress of current orders in production

-Responsible for updates of ERP database and customer information regarding international shipments

-Responsible for performing a combination of administrative duties and warehouse manual tasks.

Donghia, Inc. 2016-2020 - Traffic Supervisor/Shipping Coordinator

-Responsible for all international and domestic textile shipments and quotes for all sales team

-Manages and resolves customs, outgoing and incoming shipping orders and resolves discrepancies

-Supports and works as liaison for all departments regarding daily shipping tasks

-Responsible for performing a combination of administrative duties and warehouse manual tasks. Tasks consisting of but not limited to the following: -Packaging and shipping of textile orders in coordination with by sales/procurement team incoming orders. -Utilize company contract profiles with UPS WorldShip, FedEx, DHL, Freight Forwarders and other databases to fulfill the most cost/time efficient options. -Responsible for database and customer information regarding shipments with import and export documentation. -Management of email communications for different department shipping teams. -Tracking of shipments and communication of current status to responsible parties

-Support of other departments when short staffed, including but not limited to the following tasks: Process cut sample textile orders. -Operate warehouse equipment (including forklift) -Open/close warehouse when short staffed

Arrow Electronics – October 2014-December 2015 - Warehouse Associate

-Picked and packed electronic equipment for shipment daily

-Loaded and unloaded trucks

-Scanned and palletized Inventory on a monthly basis

-Used scan gun to log in various equipment for delivering orders

R. R. Donnelley & Sons – May 2011 – October 2014 - Jogger/Stacker:

-Responsible for managing printed material from press and placed on pallet and/or boxed properly for shipping order preparedness

-Supported the press operator in maintenance of the machinery

-Assisted in daily tasks of preparation for work orders

-Adhered to and promoted all safety policies and procedures - including, but not limited to the proper handling of hazardous waste (following all MSDS, HAZMAT protocols.

-Performed forklift duties - moving pallets and warehouse equipment

Hallmark Cards Inc. 2009-2011

Order Selector:

-Read/pulled orders from an inventory list

-Packaged orders in boxes for shipment to customers worldwide

Point Staffing – Several warehouse positions, details available upon request 2007-2011

TransLogic, Inc. – Mover - Several warehouse positions, details available upon request

Education:

-High School Diploma

-Proficient in Microsoft software (outlook, word)

-Advanced level of operation with UPS WorldShip, FedEx and other shipping methods (including international and customs forwarders

-Excellent verbal and Written communication

-Excellent organizational, data entry, time management and interpersonal skills

Certifications

-Forklift certified

-Certified in Carpentry and Weatherization

-Certified Flagger in Construction

-Certified Fire Watch

-Certified O.S.H.A. 10



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