M A Customer Service

WORK EXPERIENCES

MICKAIL VALDES

Address: ** ** *********, ****** *, Casa 141-A

Phones: 1-507-****-**** /1-507-****-****

Email: **********@*****.***

Languages: English, Spanish

OBJECTIVE:

Offer all my knowledge and skills to your organization in order to achieve optimal performance to your needs and thus proactively integrate into it in search of a common goal, success. As a Canadian citizen, I’m a fast learner, hard worker and motivated to learn new thinks.

December 2018- June 2023. Unique Global Inc.

Accounts Receivable-Credit Cards Assistant/

Accounting.

- Verifying validity of accounts and

investigating banking information’s.

- Entering responding charge of claims

- Resolve valid/invalid, authorized/unauthorized

deductions with collections department.

- Manage daily chargebacks from clients.

- Adjust payments, wires payments, manual

refund booking to booking or unpaid invoices.

- Summarize receivables by maintaining invoice

accounts and preparing all the reports.

- Protect the organization’s value by keeping

information confidential.

- Help improve the internal mission by

supporting the accountant department.

- Collection reconciled group on invoice.

- Post payment on invoice, make shore that al

the invoices are correct to be able to pay out

commission to Travel Agent.

- Work with Groups department in Honduras.

May 2018 - December 2018 The Residence

EDUCATION

SKILLS

Concierge in charge of the building general

maintenance, surveillance and preforms other non-

specialized work.

June 2016- May 2018 Distributor of Leading Brands in Panama - Dicarina

Merchant. Responsible for positioning

and promoting products in a specific place or

sector in the country.

May 2015 - May 2016 RADIUS

Customer service

Collection of portfolios to clients

Summarize receivables by maintaining.

invoice accounts and preparing all the reports

Protect the organization’s value by keeping

information confidential.

Cell phone repair

October 2013 - April 2015 AEROSUPPORT INC.

Flight coordinator

Flight schedule manager

Parking airplanes

Representing clients before authorities

Immigration and customs clerk

Responsible for answering emails

June 2013 - October 2013 HOTEL RIU

Receptionist

Administrative support position

Customer Service

Reservations attendant

1996 -2002 High School

Palo Verde High School

High School Diploma

Opera, Excel, Windows, Power Point, Citrix, Outlook, Word, Internet, and Avaya. Jean Lewis: Tel: +1-507-****-****

Ubaldo quintero: Tel: +1-507-****-****

Contact this candidate