Angela Salazar

ad0sd2@r.postjobfree.com

480-***-****

Talented professional considered knowledgeable leader and dedicated problem solver.

Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements SKILLS

● Team Management and

● Supervision

● Recruitment and Hiring

● Decision Making

● Team Building

● Handling Customer Complaints

● Report Preparation and Analysis

● Complex Problem Solving

● Microsoft Office Suite

● Quality Assurance

● Schedule Coordination

● Attention to Detail

● Accounts Payable and Receivable

PROFESSIONAL HISTORY

Walmart Resolution Coordinator Gift Cards Tier I September 2022- march 2023

MAJOR RESPONSIBILITIES:

● Research and analyze accounts prior to initiating contact and examine historical data, evaluate past resolution efforts

● Accepts and processes both written and phone communications to resolve escalated customer account issues

● Make adjustments to and notate customer accounts

● Provide excellent customer service while handling inbound calls and navigating between multiple systems

● Read help systems, daily bulletins and emails to stay current on policies and procedures

● Contributes to process and customer experience improvements

● Provide customers with information and supporting documentation as requested

● Log disputes and communicate with maintenance locations to resolve customer issues

● Research and resolve failed transactions

● Outreach to shop locations to resolve National Account disputes

● Other duties assigned as needed

Personal Travel Assistant Andrew Romero

January 2021- March 2022

● Reporting to senior management and performing secretarial and administrative duties.

● Typing, formatting, and editing reports, documents, and presentations.

● Entering data, maintaining databases, and keeping records.

● Liaising with internal departments, answering calls, and making travel arrangements.

● Managing internal and external correspondence on behalf of senior management.

● Scheduling appointments, maintaining an events calendar, and sending reminders.

● Copying, scanning, and faxing documents, as well as taking notes.

● Preparing facilities for scheduled events and arranging refreshments, if required.

● Ordering office supplies and replacements, as well as managing mail and courier services.

● Observing best business practices and etiquette. Shutterfly Tempe, AZ

September 2020-January 2021

● Inspected final products to assess compliance with quality standards and established tolerances.

● Supported current production needs by moving items between equipment, conveyors and staging areas.

● Supported machine operators in setup and operation of production equipment resulting in efficient runs.

● Took on additional shifts during peak work periods to keep projects on schedule.

● Prepared materials for assembly work to keep workflows running smoothly

● Organized work to meet demanding production goals.

● Safely operated hand and power tools to complete repetitive tasks.

● Calibrated machines to maintain required productivity levels and adherence to quality standards.

● Conducted quality inspections of finished products and made minor repairs to meet project expectations.

● Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.

● Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.

● Resolved issues quickly to maintain productivity goals. Twin tails grooming Scottsdale AZ coordinator

February 2020-April 20220

● Answering phone calls, transferring callers as appropriate

● Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel

● Managing schedules for conference and community spaces

● Monitoring and ordering inventory for office and break room supplies

● Managing incoming and outgoing correspondence, including emails, faxes, mail and packages

● Filing and organizing records, invoices and other important documentation

● Submitting work orders and scheduling repairs for general office space and equipment

● Ordering repairs for office equipment and maintenance, connecting with and escorting vendors

Bellyrubz Scottsdale AZ manager

March 2019-January 2020

● Coordinating and overseeing operations for kennels that house dogs (and sometimes other animals)

● Hiring, training, and supervising other kennel workers

● Creating work schedules

● Developing and enforcing kennel policies and procedures

● Scheduling boarding appointments

● Ensuring cages, runs, and the overall facility is cleaned on a regular basis

● Ensuring the animals are groomed, fed, exercised, and generally cared for

● Monitoring the behavior of boarded animals

Jimmy johns Scottsdale AZ assistant manager, driver, Inshop July 2018- March 2019

In-Shopp

● As the job title specifies, inshoppers work in the sandwich shop performing various duties relating to customer service and food preparation.

● Responsibilities range from greeting customers and taking orders to operating cash registers and making sandwiches.

● In-shoppers also slice meats and chop vegetables, clean each restaurant, and answer telephones.

● Applicants must possess the ability to work on foot in sometimes hectic environments Driver

● Responsible for delivering orders to offsite customers, drivers need reliable vehicles.

● In addition to delivering food, drivers take orders over the phone and assist with preparing sandwiches.

● Candidates with valid licenses and clean driving records typically prove ideal for the entry-level job.

IHOP Chandler AZ lead server

September 2016- March 2019 (on and off)

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Handle guest complaints in a timely manner and inquire about the quality of the dining experience.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Contact this candidate