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Customer Service Security Officer

Location:
Washington, DC
Salary:
$30
Posted:
November 01, 2023

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Resume:

Erika L. Petty

**** ******** ****** *.* #*** Washington, DC 20002

202-***-**** ad0sc8@r.postjobfree.com

EDUCATION & CERTIFICATIONS

● Spingarn Senior High School Washington DC 1999-2002 High School Diploma

● First Aid, CPR, AED exp. 2019

● X-RAY, Metal Detector, and Hand Wand Cert. 2019

● 40hrs Weapons Training exp. 2018

● Handcuffing, OC Spray, Asp Baton exp.2018

● Intermediate computer skills typing 25-30 wpm

● Active Shooter Certification—2016 Allied Barton

● Communication with Young Adults Certification—2016 Allied Barton

● Customer Service Intimacy Badge—2016 Allied Barton

● Advanced Blood borne pathogens—2016 Allied Barton WORK EXPERIENCE

City Wide Security Security Assurance Management

Unarmed Security Officer 2019-present

● X-ray machine and hand wanding.

● Security homeless shelters city wide.

● Posted from floor to floor making staff and residents were safe. White House Visitor Center/National Park Inter-con Security Systems Unarmed Security Officer/Park Police 2019-2019

● Standing post 8-12 hours daily.

● Daily use of X-ray, Metal Detector, and Hand Wand to ensure all levels of security.

● Informirmg the patrons on The White House and the downtown region.

● Being vigilant and assisting with securing perimeter adjacent to The White House.

● Working alongside Sercet Service to ensure that there are no hidden, physical, or Verbal threats before patrons tours The White House and Visitors center. The John Paul II National Shrine Washington, DC

Lead Security Control Room Specialist 2018-2019

● Perform escorts for VIP members such as Knights of Columbus.

● Conduct interior and exterior patrols.

● I issue passed down commands of site supervisors to posted officers.

● Typing, filing, storing all of security documents. Page 2 of

● Receiving mail and packages for entire building.

● Monitoring 122 CCTV monitors daily.

● Monitoring access cards as they move throughout the building.

● Answering phones, communicating through email, and radio transmission. Smithsonian Institute

Washington, DC Protective Service

Officer 2018-2018

● Conducting interior and exterior patrols.

● Standing for 8-12 hours daily.

● Investigated and prepared reports for incidents.

● Provided customer service, directions, provided full knowledge of the building and it grounds.

● Dispatched for loading dock area.

● Received packages and deliveries.

● efficiency.

● Submitted grades as a lead teacher; Communicated student progress and achievements to parents weekly.

● Demonstrated my clerical office typing skills, typing 30wpm Attributes

● Ability to exercise judgment and decision making

● Strong and clear communication skills both written and verbally

● Detailed oriented in terms of following safety plans and handling various situations

● Applies physical exertion such as long standing, walking, bending, stooping, reaching, crawling, and similar activities and lifting and carrying of heavy objects of 50 pounds or less, such as two-way radios.

● Ability to serve the client’s needs and carry out instructions effectively.

● Alertness, flexibilities of roles, respect, vigilance, and critical thinking.

● Communicates verbally, clear, and concisely.

● Track record of working in extreme weather conditions.

● Demonstrates the ability to assess suspicious individuals/situations and respond appropriately.

● Willing to work flexible hours.

REFERENCES

-Furnished Upon Request



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