Kimberly Brown
Looking to be apart of a great company to be an asset
Saint Petersburg, FL 33714
ad0sa3@r.postjobfree.com
Hello I'm a very hardworking and very respectful reliable person. I love people and been in customer service work for years. I would love an opportunity to grow with your company. Authorized to work in the US for any employer
Work Experience
Business Development Manager
Marketopia - Pinellas Park, FL
September 2018 to Present
Incoming and outgoing call customer service Competencies: Service Operations Office Administration Project Management Written & Verbal Communication
Customer Solutions Materials Ordering Process Improvement Cross-Functional Collaboration Relationship Building Pricing/Quoting Problem Solving Team Support Attention to Detail Email & Phone Call Management MS Office
Social Media Manager
Marketopia - Pinellas Park, FL
August 2018 to Present
• Execute a results-driven social media strategy.
• Develop and curate engaging content for social media platforms.
• Assist in the creation and editing of written, video, and photo content.
• Attend events and produce live social media content.
• Maintain unified brand voice across different social media channels.
• Collaborate with marketing team to create a social media calendar.
• Monitor social media channels for industry trends.
• Interact with users and respond to social media messages, inquiries, and comments.
• Review analytics and create reports on key metrics.
• Assist in the development and management of social media marketing and influencer marketing strategy.
Cashier
Macdonald's - St Petersburg Beach, FL
September 2019 to September 2022
Front counter stocking customer service drive thru cashier. Library Clerk
MTC - Quincy, FL
November 2012 to June 2017
• Updating databases and files.
• Sorting and Shelving books.
• Registering new patrons.
• Buying and cataloging new materials.
• Maintaining records and sending overdue notices.
• Checking in and out various library materials.
• Assisting patrons wherever necessary
Medical Receptionist
Park Medical Center - Orange Park, FL
October 2010 to 2015
Customer service medical filing intake check out and check ins medical records patient intake receptionist front office and back co-payment Answering and routing incoming calls. Scheduling patient appointments and managing providers' calendars. Updating patient records, including personal information and insurance and billing data.Greet and check in patients, and collect personal, medical, and insurance information. Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers. Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays. Medical Billing coding Account receivables and payables Education
Associate in Nursing
Warner Robins univ - Warner Robins, GA
May 1985 to July 1988
High school diploma in basic
Thomasville High School - Pinetree, PA
May 1981 to June 1984
Skills
• Medical Billing (9 years)
• Medical Receptionist (9 years)
• Medical Scheduling (8 years)
• Medical Office Experience (10+ years)
• Medical Records (8 years)
• Triage (10+ years)
• Insurance Verification (10+ years)
• EMR Systems (10+ years)
• Microsoft Office (10+ years)
• HIPAA (9 years)
• Medical Terminology (10+ years)
• Medical Coding (5 years)
• Transcription
• ICD-10 (7 years)
• Food safety (10+ years)
• Front desk customer service (10+ years)
• Allscripts (8 years)
• CPT Coding (10+ years)
• Business Development (10+ years)
• Anatomy Knowledge (8 years)
• Hospital Experience (5 years)
• Patient Care (10+ years)
• Clerical Experience (10+ years)
• Experience Administering Injections
• Business Consulting (10+ years)
• Customer service (10+ years)
Certifications and Licenses
Food Handler Certification
Assessments
Electronic health records: Best practices — Familiar September 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.