Customer Service Food Server

REYMUND G. MAHILUM

Purok *, Cuadra St., Brgy. Granada, Bacolod City, Negros Occidental

093******** • ****************@*****.***

Career Objective

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goals. Committed to quality organization with solutions-oriented problem-solving capabilities.

Career Summary

Thorough, result oriented, customer focused, and highly skilled food server with years of extensive experience in a formal and informal dining setting. During my 5 years of experience as a Waiter and Bartending, I have mastered the ability to interact with people. I am passionately committed to providing customer service. I fully understand the service procedures and I always follow up. I’m a team player and I’m ready to assist in operations and performs job with a positive attitude and professionalism.

Working Experience

Natures Village Hotel 2015-2020

Waiter/Bar Tender • Talisay Highway, Talisay City

Responsibility

Greeting guests and taking drink and food orders

Staying attentive to the needs of guests in the dining area

Delivering food from the kitchen to the guests

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests

Following health code standards with regards to the handling of food

Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Educational Background

Escalante Elementary School • Brgy. Old Poblacion, Escalante City, Negros Occidental Year: 2005

Old Poblacion National High School • Old Poblacion, Escalante City, Negros Occidental Year: 2010

STI College • STI Annex Bacolod Year: 2013

Skills and Qualifications

Proven work experience as a Waiter

Basic math skills

Attentiveness and patience for customers

Completion of product knowledge training and written and verbal exams.

Proficient with maintaining a solid customer base.

Excellent verbal communication skills.

Experience with developing constructive working and interpersonal relationships with colleagues and customers.

Outstanding people skills.

Well-groomed, professional appearance.

Available to work shifts, extended hours, over weekends and holidays.

Ability to stand and walk for extended periods.

Proficient time-management skills.

Learning and Knowledge Sharing

Learns new things and keeps knowledge and skills up to date.

Prioritizes to ensure important deadlines are met.

Manages obstacles to getting work done.

Analytical skills

Channel-specific skills

Internal process knowledge

Hands-on experience with cash register

Attentiveness and patience for customers

Excellent presentation skills

Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Character References

Kent Suela • Restaurant Supervisor • 097********

Kris Loraine Uytiepo • Front Desk Supervisor • +639*********

Contact this candidate