Vanessa Moffor

Phone: 913-***-**** – Email: ad0s7v@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced and goal-oriented IT professional protecting the credibility of organizations, with little over 7 years’ experience working as a project manager and Scrum Master with high performing software development teams. Highly trained and knowledgeable in waterfall and agile methodologies, leading cross-functional teams across various domains. I have helped teams in technical, financial, and healthcare domains become matured and high performing, defining processes and tools best suited for different projects, moving from waterfall to agile depending on project specifics and client's goals. An excellent servant-leader, with good motivational, conflict resolution, team building, and interpersonal communication skills.

Areas of expertise include:

• Over 7 years of extensive experience working on Agile Scrum, Kanban SAFe and Lean methodology of software development life cycle; more than 8 years as a Scrum Master, handling and managing multiple teams. Strong experience with solving complex problems and conflicts for the team.

• Extensive experience working very closely with the PO, BSA, development team and testing team and to ensure that sprint commitments have been delivered successfully.

• Conversant with creation and management of Agile reporting artifacts like Release/ Product Burndown Charts, Sprint Burndown charts, Velocity, etc.

• Experience in writing stories and acceptance criteria in JIRA, Rally and Azure DevOps.

• Certified Agilist, CSM (Certified Scrum Master), SSM (SAFe Scrum Master).

• Expert at driving the adoption and enforcement of Scrum rules, removing impediments, and fostering self-management.

• Applying Agile Scrum framework in mid (14+ people) to large (40+ people) projects teams in an enterprise environment.

• Proficient in coaching, mentoring, and training multiple teams on Agile/Scrum best practices.

• Proficient in facilitating agile ceremonies such as Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective.

• Extensive experience in removing the obstacles that prevent the team progress and at the same time shielding the team from any distractions during the sprint.

WORK HISTORY

Safe Scrum Master 12/2020 to Present

T-Mobile – Kansas City

Project: Working with two Web Application/Mobile Application groups in two-week sprints. Building and upgrading T-Mobile web application used to facilitate sales on T-Mobile Tuesdays specials.

Organizes and facilitates daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking and other Scrum-related meetings.

Works collaboratively with Business and IT partner teams to support development and software delivery.

Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.

Helps teams self-organize and self-manage. Recommends improvements and assists in changes to best practice.

Ensures development team is working efficiently towards Sprint goals. Demonstrates ability to work closely with delivery teams to establish expectations and ensure tasks remain on track.

Coaches the development team and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.

Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Demonstrates awareness of Agile technology practices.

Agile Consultant / Scrum Master 06/2019 to 11/2020

ACI Bank – Kansas City, KS

Scheduled, managed, and facilitated sprint planning, daily standup calls, sprint review and sprint retrospectives. Made sure offshore team members were always on time, sending them reminders and scheduling meetings to accommodate their schedules.

Proactively identified conflict and issues with team members and other business managers and found ways to resolve this conflict/issue so the teams remained focused on delivering committed work.

Provided status reports to business stakeholders, program managers, on new enhancements to the work product, making sure it aligned to the stakeholders and customer’s needs.

Help facilitate collaboration with teams with dependencies and manage defects.

Ensuring the team is maximizing its capacity and delivering valuable increments every 2 weeks.

Directed and created onsite agile training workshops for business stakeholders and engineering teams.

Managed Kanban board configuration for one of the teams, enforcing WIP limits and making sure team members understood workflow.

Scrum Master 04/2018 to 05/2019

USI insurance – New York

Coordinated daily stand ups, sprint planning and all other scrum ceremonies (backlog grooming, sprint reviews, retrospectives, release planning, bug triage meetings, product discovery sessions).

Ensured all agile concepts and principles were adhered to by scrum team and business stakeholders.

Worked with other scrum masters to Coordinate and synchronize project plans, activities, and dependencies of parallel projects, making sure work was continuously in

sync.

Made sure teams were pre-ready before going to scrum meetings with the right objectives and set up achievable goals with necessary acceptance criteria.

Removed any impediments that would prevent the team from achieving its sprint goals (internal to the team as well as external, always being available for the teams, responding to off-shore tickets).

Fostered a climate of collaboration between the teams, client executives and delivery Managers.

Project Coordinator/Scrum Master 04/2016 to 02/2018

Allina Health System – Minneapolis

Organized and facilitated project planning, daily stand-up meetings, sprint reviews, sprint retrospectives, sprint and release planning, and demos.

Partnering with other scrum master to facilitate in controlling outside distractions to the team.

Assist in removing impediments from internal and external teams.

Conduct training sessions and facilitate creating documentation for new features and functionality being released.

Publicize the teams progress and successes to make sure they are highly visible to the product owners and stakeholders.

Educate team members in an Agile methodology. Using Jira for tracking projects and tasks.

Communicate and facilitate subject matter for offshore teams.

SKILLS

• Risk identification

• Agile methodology

• Strong communication skills

• Bug tracking

• Customer interaction

• Excellent problem-solving abilities

• Proficient in MS Word and MS Excel

• Public speaking

• Conflict resolution

• Planning and implementation

• Risk management

• Resource scheduling

• Customer service

• Teamwork and flexibility

EDUCATION

JOHNSON COUNTY COMMUNITY COLLEGE

Associate Degree in Business Administration

UNIVERSITY OF BAMENDA BBA

Business Management,

Bachelor’s degree

CERTIFICATIONS

Safe Scrum Master (SSM)

Professional Scrum Master 1 (PSM 1)

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