Front Desk Associate

LINDSEY TEXEIRA

*** ****** *****

EAST STROUDSBURG PA 18301

PH: 570-***-****

********@*****.***

PROFILE

Seeking to serve my proficiency in public relations and event planning to a renowned organization working for community welfare and engagement initiatives. EXPERIENCE

Front Desk Associate / Administrative assistance May 20019-Sep 2023 Penn Estates Homeowner associations- East Stroudsburg PA Confer with homeowners, long-term rentals, and short-term rentals Airbnb, or by telephone or in-person to provide information about dues citations or permits, taking payment over the phone, inputting new homeowners cancel accounts.

Keep records of homeowners interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Complete contract forms, prepare change of address records, or issue service. Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.

Greet homeowners entering an establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations. Enter short-term rental information into the gatehouse and Tops system. Hear and resolve complaints from homeowners.

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

File and maintain records,answering phone calls, greeting visitors, distributing mail, and preparing communications.

Provide information about the establishment, such as the location of departments or offices, and employees within the organization.

Constituent Liaison May 2004-Aug 2007

Assemblyman Peter M Rivera - Bronx, NY

Assisted constituents with housing issues

Interfaced with municipal agencies to resolve constituent dilemmas. Assisted parents in placing their children in alternate schools when overcrowding occurs. Assisted elderly constituents with their medical, Medicare, or Social Security benefits. Networked with the community board and parent coordinator and gathered information on daycare centers, soup kitchens, housing assistance, after-school programs, and other community-based assistance programs.

Assisted in coordinating the Somo’s El Futuro,conferences, the biggest gathering of Latino elected officials and community-based organizations in New York State DevelDevelopmentid Collection Jun 1996-May 2004

Rivera & Suarez P.C., Bronx, NY

Responsible for the Medicaid billing for six significant hospitals, created monthly reports for the indindividual ospital the New York City Health and Hospital Corporation and interfaced with insurance companies to confirm benefits eligibility status and claim. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or invoices, and keeping financial records, such Medical records technical library, or correspondence files.

Operate office equipment, such as voice mail messaging, and use word processing spreadsheets, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records and all medical insurances EDUCATION

High School Diploma Ju1983

William Howard Taft H.S - Bronx, NY

SKILLS

Clerical, Fluent in Spanish and Time Management, Proficient in Microsoft Office Suite Customer Service, Problem Solver, Self-starter, Team player Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

REFERENCE.S

UPON REQUEST

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