Customer Service Administrative Assistant
Resume:
Attentive Receptionist with excellent work ethic and positive demeanor. Polished in
attending to phone calls and updating calendars and schedules. Organized and dedicated with 6 years of hands-on experience in administrative roles. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
" File Management
DELFINA SERNA YANEZ
" Office Management
" Clerical Support
" Administrative Support
" Scheduling
Receptionist
Ruskin, FL 33570
***********@*****.***
SUMMARY
SKILLS
Customer Service Representative
manner.
Data Entry
Technical Support
Organization Skills
" Multitasking and Prioritization
. Greeted visitors and provided them with assistance. EXPERIENCE
LIMITLESS HORIZONS
Ruskin, FL
" Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
" Scheduled appointments for clients, customers, and other visitors. HIGH SCHOOL DIPLOMA
Step And Stones, Ruskin, FL
MAXIMUS
Tamp, FL.
10/2017 to 08/2023
" Answered customer inquiries and provided accurate information regarding products and services.
" Provided excellent customer service to resolve customer complaints in a timely 05/2015 to 05/2017
" Gathered customer feedback through surveys and used the data to improve customer service.
EDUCATION AND TRAINING
" Maintained detailed records of customer interactions, transactions and comments for future reference.
08/2022
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