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Customer Service West Virginia

Location:
Clarksburg, WV
Salary:
115000
Posted:
November 02, 2023

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Resume:

Victor A. Gabriel

*** *********** **** **********, **** Virginia 26330 304-***-**** ad0s3w@r.postjobfree.com

Sales & Account Management

Energetic, dedicated professional with more than 10 years of combined experience managing corporate accounts, increasing sales, and overseeing projects.

Track record of using award-winning sales skills and excellent customer service abilities to enhance revenue and build a loyal client base.

Core Competencies: Budget Analysis Sales Forecasting Presentations Relationship Management –Sales and growing accounts

Professional Experience

West Virginia Caring. 3/2022-current

Sell and maintain; hospice services in 12 counties in northern WV to area LTC homes, area Dr.’s offices, PCP and specialty, and grow the business.

Maintain and grow market share of Hospice services.

Help with sponsor events like Golf tournaments, car shows, etc…)

Have increased census in 3 months time, starting new accounts weekly.

Participate in weekly and monthly events to raise money and awareness (Events such as golf tournaments, bingo, car shows, etc… )

United Rentals 2019-2021

Promote a full line of equipment to area companies and institutions for rent and sale within Northern West Virginia.

Manage AP and AR within a given territory and rent equipment in excess of 30,000 dollars monthly.

Have sold 150,000+ worth of equipment in first four months time and opened many new rental accounts that remain to be profitable, content accounts.

Rent Heavy Equipment, manage Logistics and scheduling as well as promote usage to area companies and institutions.

Have met or exceeded quota since month three and currently have $5M on rent.

Horizon Pharma 12/7/2016-2018

Manage sales in northern West Virginia and Pennsylvania selling three special pharmacy ordered products for treatment of OA/RA.

Call on LTC facilities and try to attain their commercial patients business.

I am the only representative in a newly established territory launching 3 products to various specialties and am showing positive impact to date.

Formed many new and existing relationships in 8 months and have built many accounts that are continuing to prescribe and grow as well as refill.

Account Manager, Purdue Pharmaceuticals, Morgantown, WV 2012-8/23/2016

•In three years time I have moved an under producing territory to a territory meeting/exceeding quote quarter after quarter

•Have taken many LTC facilities and offices from mediocre accounts to top producing accounts such as Hospice, Nursing Facilities, etc..

•Have won multiple sales awards, prizes, contests, rocking with stocking and have increased activity throughout

•Took an underperforming product, re-launched it within the territory and the territory is now ranked within the top 30% with room to grow more.

•Got a transdermal pain patch approved for use on West Virginia Medicaid.

Account Manager, Genentech, Morgantown, WV, 2005 – 2012

•Perform monthly budget analysis for territory with a $15K budget.

•Create budgeting and forecast potential revenue to maximize fulfillment of customer wants and needs.

•Handled buy and bill accounts as well as directly handled the PEIA account and their PBM.

•Won many sales awards, Regional and National contests as well as prizes.

Selected Achievements:

Ranked in the top 25% of representatives for six consecutive years.

First in the history of the product to gain preferred status on West Virginia’s public employee insurance carriers which was my project and undertaking.

Won numerous awards, recognitions and monetary contests rated by sales growth.

Territory Manager, State Equipment, Inc., Bridgeport, WV, 2003 – 2005

•Documented financial and performance aspects, profitability, and longevity of a full line of products during sales process.

•Evaluated customer problems and assisted in finding an effective solution.

•Effectively communicated within all levels of the corporate structure from CEOs to Operators.

Selected Achievements:

Achieved 150% of quota each year, ranking in the top 10% of the company for growth.

Increased productivity 163% annually.

Company Liaison, MEC Construction, Clarksburg, WV, 1998 – 2002

•Represented company in bidding, sales, cost management analysis, and production evaluations.

•Ensured all jobs were meeting efficiency requirements, maximizing total profit, and meeting all state, federal, and company restrictions and safety measures.

•Gathered relevant information concerning all jobs in building compressor stations as well as highway bridges.

•Provided Dominion Transmissions with new and restructured natural gas compressor stations.

Education & Professional Training

Bachelor of Science in Marketing and Business Management

Fairmont State University, Fairmont, WV

Leadership Seminar, Dale Carnegie

REFERENCES AVAILABLE



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