Amber Smiley

Agile Coach Scrum Master Agile Project Manager

Peachtree Corners, GA 30092

Phone: 678-***-****

Email: ad0s3v@r.postjobfree.com

Website: http://www.linkedin.com/in/ambernsmiley

Skills

Negotiations

Agile Methodologies

Sprint Ceremonies

Waterfall Scrum

Coaching & Mentoring

Analytical Thinking

Running Multiple Teams

Large Project Management

Smartsheet

One Note o365

Research & Analytics

Jira Kanban Azure

MS Projects MS Office Suite

Atlassian Suite Confluence

Software Development Life Cycles (SDLC)

Tracking & Planning Projects

Oral, Written, & Listening Communications

Personnel & Team Management

Scheduling and Budgeting

Problem Solving

Process Improvement

Servant Leadership

Conflict Management

Scaling Enterprises

Creating Training Materials

Oral, Written, Listening Skills

Vendor Management

Lean XP SAFe

Product Lifecycle

Project Management

Summary

I’m a driven Agilist, led by servant leadership, who executes through years of experience, cultivated soft skills as a Certified Life Coach, and my professional education and training. I’m certified to operate as an Agile Coach, Agile PM, or Scrum Master for your company!

Experience

Cad-It

Project Manager Scrum Master, Aug 2023 – Present

Guided the company through the adoption of Agile

Utilized Agile Methodologies to increase productivity and teamwork flow to insure full adoption of Agile and Scrum Practices

Steered Out of Scope Project towards finalization

Assisted in pinpointing pain points for improvement

Agile Coach

Confi Life Coaching, January 2020 - Present

Consults Enterprises, as an Agile Coach, ART/RTE, and or Change Manager, to maximize their Productivity and Profitability, by utilizing Agility Methodologies, to scale any business model

Introduce Agile Methodologies to new Enterprises and teams, by fostering a transparent and trusting culture required for the successful adoption of Agile, decreasing pushback

Perform Mindset Meetings addressing Change Management while managing expectations

Educating dev teams on the integration of Jira, while constantly implementing workflows, and permission schemes to align with business processes and requirements to maintain and define a project scope, timeline, and deliverables

Drive Sale by 3 folds within the first month of completed transformation

Conducted Business Analysis and Health Check Assessments to identify opportunities for improvement and track Agile team performance using velocity, cycle time, and lead time

Train or Retrained Enterprises on how to assess functionality and tackle roadblocks before they occur to ensure Continuous Improvement

Working with offshore clients to improve their Technical, Verbal and Written Communications, properly

translating meeting information, documentation, and applications into English, and Coaching Startups

Manager In Training Trainer

Another Broken Egg, Dunwoody, GA April 2013 – March 2015

•Transformed team culture by implemented Agile methodologies to redefine execution

•Increased team morale by 50% after transformational training was completed

•Drove business growth while leading operations resulting in repeated monthly sales of over $100k

•Winning Highest Revenue Sales Award in the region in Q4 2014

•Decreased customer wait times by 30% through retraining the FOH staff

•Improved operational efficiency 35% by managing restaurant inventory and storage procedures to keep stock within optimal levels meeting customer demands

•Maintained Quality Management Plan and engaged in daily oversight activities to improve cost controls, budget forecasting, and marketing.

•Performed HR duties for 35-40 employees (hiring, onboarding, training, scheduling, performance management, and payroll). Maintained employee retention rate of 80% by developing a quick training guide improving product knowledge, operations, and guest experience.

•Coordinated and improved communications between FOH and BOH monitoring performance to quickly intervene in mistakes or delays

•Created training manuals and conducted faster methods of training to cut down on onboarding cost by 40%

Education

ICAgile ICP-ACC Agile Coach

Scaled Agile Inc. Certified Leading Safe 6.0

Scrum Alliance Scrum Master Scrum Master Certified

Google Agile Project Manager Agile Project Management Certification

Coursera Scaling Agile and Team-of-Teams Certification

University of Minnesota Agile Software Development and SDLC

Google Professional PM Certification

Coursera Certified in Azure DevOps Boards

Google Jira Scrum Project Certification

New Life Academy Certified Professional Life Coach

Contact this candidate