Contact: +91-915*******

Srikanth M

Email: ad0s20@r.postjobfree.com

TECHNICAL SUMMARY

•I have 4+ years of experience with in Atlassian JIRA Administration, Confluence, Crowd, Agile, Service desk support

•Good Exposure in Analysis, Design, Development, Project management, agile methodologies.

•Exposure with Amazon cloud environment.

•I have very good experience with JIRA management and Confluence pages development.

•Installed and tested various plug ins/add-on’s

•Currently working on Jira, Confluence, Bit Bucket, Bamboo Administrator

•I have very good knowledge in Jira, Confluence Up gradation &Migration from lower version to new version (Both Core and Applications up gradation)

•Upgraded Jira versions from 6.4 to 7.0 & 7.0 to 7.3 & 7.3 to 7.8.

•Migrated Windows to LINUX&HSQL to Oracle to SQL Server

•Good Knowledge in Jira, Confluence, Bamboo, GIT, GITHUB, SVN, Jenkins Installation.

•I have Knowledge in Database clustering and taking the JIRA, Confluence DB backup’s

•Good Exposure in implementation of Work flows, Screens, Custom Variables, Post functions in

Work flows.

•Good Exposure in Dash and Scrum boards implementation

•Very Good Exposure in Agile project implementation, Sprints, Epics, Stories.

•Provided end to end training to Business and end users

•I have very good knowledge in Crowd, AD/LDAP Configuration with Jira & Confluence.

•Implemented Single Sign-on implementation – SSO

•I have knowledge in Groovy Scripting.

•I have knowledge in eazyBI reporting tool

•I have good exposure in projects export & imports and merged different environments into single.

•Good Team player with excellent communication skills.

•Have Experience in Client Focused Environment

TECHNICAL SKILLS

Languages

Core JAVA,SQL, HTML, XML and CSS

Administration Tools

JIRA Core, Jira Service Desk,Jira Agile, Confluence, Crowd, Bitbucket, Maven, Bamboo, GIT, MySQL

Application Servers

Tomcat 8.X.

RDBMS

Oracle 9i/10g, 11i,

Operating System

Windows (All Versions),Linux, Mac

Version Control Tools

GIT,GIT-HUB,SVN

PROFESSIONAL EXPERIENCE

Projects Handled:

Project: 1

Responsibilities:

•Maintaining JIRA & Confluence Instance

•JIRA version Upgradation and Migration

•Confluence version Upgradation and Migration

•Creation of JIRA Projects based on user request.

•Cloning the JIRA Projects

•Re-indexing JIRA on timely basis

•Creating spaces in Confluence

•Providing privileges to the users

•Creation of new JIRA users and JIRA groups

•Implementing JIRA workflows using advanced features such as Post functions, Conditions and Validations

•Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in JIRA Projects

•Creating JIRA Service Desk projects, Custom fields, Issue Types and screens for Customer portals

•Configure the Customer Portal, request types, queues, SLA metrics and automation.

•Installing plug-ins and maintaining the licenses

•Creating and managing filters.

•Managing Groups and Role management based on projects.

•Prioritizing workload and resolving tickets based on Service Level Agreements

•Integration of JIRA with other applications using plug-ins

•Importing bulk issues into JIRA Projects using CSV files

•Migrating JIRA Service Desk project

•Creating reports using eazyBI

Project:

Project Name

Public cloud Services IMI

Client

Blackboard Inc,USA

Role

System Adminstrator

Duration

04 Years 6 Months

Tools

Jira,Confluence

ACADEMIC DETAILS:

•BSC[Computers] from (osmania University),Hyderabad with 78%

•Intermediate from Board of Intermediate Education AP with 68%

•S.S.C from Board of secondary Education AP with 72%

Contact this candidate