Human Resources Generalist

ANDRA BLISS

Phoenix, AZ · 814-***-****

*******@*****.***

Profile Summary: Dedicated HR professional with experience in various human resource programs, services, and support. Results-oriented, hands-on HR professional with strong background in providing local, regional and Corp HR support to culturally diverse businesses.

EXPERIENCE

5/22 – 10/23 Human Resources Generalist

Community Medical Services

Conducted employee relation interviews with employees up to and including management

Conducted successful training on company’s mission, vision, and values within 2 clinics for 55 employees

Maintained CPO’s calendar for travel and meetings

Conducted separation processes including exit interviews and termination paperwork

Team Lead of 4 HR Business Partners- assisting in over 6-15 employee relations concerns and issues weekly

Main contact for Employee Relation issues to field out to 4 HR Business Partners

Maintained HR Business Partners calendars for meetings with employees and management from the Site Supervisor up to the C-Suite level

Lead project in successfully onboarding over 250 new employees within a six-month period

Lead project in successfully converting 900 employee personnel records to new payroll provider

Team Lead of new hire orientations weekly – average attendance 8-10 new hires

Team Lead of end of year employee recognition program and monthly employee engagement activities

Other duties as assigned: employment verifications, benefit changes/enrollment, interview scheduling, compiling various weekly reports for HR Director

2/18 – 10/21 Human Resources Assistant

Universal Electronics, Inc.

Maintained HRIS system and employee electronic conversions within ADP in accordance with all state and federal guidelines

Experienced in ADP reporting, file management, employee files

Managed facilities personnel and workflows

Maintained HR Directors calendar for travel and meetings

Conducted separation processes including exit interviews and termination paperwork

Provided employee relations support as needed

Lead project in successfully converting 7,000 employee personnel paper records to electronic records

Team Lead of new hire orientations- monthly attendance 10 new hires

Team Lead of end of year employee recognition program and monthly employee engagement activities

Other duties as assigned: employment verifications, benefit changes/enrollment, interview scheduling, compiling various weekly reports for HR Director

8/15 – 2/19 Administrative Assistant - Support / Claims Reviewer

Pilot Catastrophe Services

Prepared daily claims paperwork and files in a timely manner

Maintained privacy of clients’ personal information

Calendar management: scheduling client visits and staff meetings

Managed travel arrangements for direct supervisor

Processed interior damage estimation and review in accordance with insurance carrier requirements

Worked independently with minimal supervision

Communicated clearly, respectfully, and accurately with high regard to customer satisfaction

Handled disputes, complaints, and discrepancies diplomatically and effectively

4/13 – 8/15 Senior Administrative Assistant

UPMC, Community Care Behavioral Health

Provided administrative support to a team of 25+ Care Managers as well as the Regional Director

Managed front reception area

Prepared agendas and composing meeting minutes for all Clinical-Operations and Management meetings

Prepared purchase requisition forms for department purchases in accordance with budget restrictions

Maintained Regional & Assistant Regional Directors calendar (i.e., coordinated and scheduled all meetings)

Purchased office supplies and tracked inventory

Responsible for facilities maintenance requests and workflows

Acted as liaison with landlord for facility operations issues

Demonstrated working knowledge of different computer software packages and assists others with questions or problems related to the computer

Made travel arrangements and hotel accommodations for Management & Care Manager staff

Reviewed incoming correspondence to prioritize and disseminate correctly and prepared appropriate responses

Completed expense reports and maintained various accounting and budgetary records

Performed routine clerical functions: copying, sorting, filing, typing

1/11 – 3/13 HR Benefit Specialist

AP Professional Staffing Agency

Assisted over 350 employees enroll in benefits, assist with questions

Maintained HRIS system

Managed the Director’s calendar and travel arrangements

Completed employment verifications, new hire paperwork, benefit enrollments

Created and logged Employee I.D. badges

Reconciliation of monthly bills (Medical, Dental, LTD, STD, etc)

Worked directly with the Human Resources Director to assist with daily functions of the HR Dept

Running weekly/monthly reports for benefits and payroll deductions

Oversaw the maintenance of employee files and assuring all documents were accurately completed

Processed employee terminations as well as benefit cancellations

Assisted On-Site Nurse with workers comp and disability claims

Organized employee company events

Assisted with Accounting Dept. on various projects

Receptionist duties

4/07 – 11/10 Benefits Specialist Assistant

Conifer Realty, LLC. Corporate Office

Administered company benefits for over 650 employees

Reconciled monthly invoices including health, HRA/FSA, dental, LIFE/STD/LTD

Administered monthly mailings, payments, and reconciliations for cobra, workers compensation, and short-term disability

Maintained paperwork and claims filing for workers compensation

Organized yearly open enrollment events and informational meetings

Managed 401K enrollments process

Human Resources Assistance

Conifer Realty, LLC. Corporate Office

Recruited new talent utilizing Monster, CareerBuilder and local print/online media

Assisted in companywide events planning including: Bring Your Child to Work Day, Eat Well Live Well event, summer picnics, Christmas functions and employee recognition luncheons

Implemented new hire support for management

Conducted ongoing employee training sessions

Background and credit checks

Assisted accounting and administrative departments on additional projects and work overflows

Corporate Office Coordinator

Conifer Realty, LLC. Corporate Office

Routed multi-line phone for office staff of 75

Supported administrative staff with clerical projects using Word and Excel

Maintained Excel spreadsheets and type correspondence in Word

Reconciled invoices for administrative department including UPS, Postage, and copier machine

Managed office equipment and supplies

Performed other clerical and special projects support needed within the office

SKILLS Executive-Level Travel, Meeting Scheduling

HR Administrative Functions and Support

Supervisor/Management Responsibilities

Customer Service Support

Advanced Word, Excel, PowerPoint, and Outlook

Database, Filing & Records Management

Arizona Notary

General Bookkeeping

EDUCATION Western Governors University

Bachelor of Science, Business - Human Resource Management

Graduated, November 2022

COMPUTER Windows, Word, Excel, PowerPoint, Xactimate, ADP Workforce Now, Review Snap, ULTI-PRO/UKG, Know Your Talents portal, Docu-Store

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