Customer Service Representative
Resume:
Aniya Domineck
Riverdale, GA *****
*************@*****.***
Experienced administrative and clerical worker who is CPR and First aid certified. Organized and
a collaborative team player with strong clinical and interpersonal skills. Proficient in all Microsoft
applications. Caring Individual who wants to improve overall health and wellbeing throughout the
healthcare industry
Authorized to work in the US for any employer
Work Experience
Intake Coordinator
Lifestance health - Stockbridge, GA
December 2020 to Present
Intake coordinators welcome, register, and admit patients at healthcare facilities. They gather
information about the patient and create patient records. They make appointments and schedule
procedures for future medical treatments. They also answer questions related to services and make
referrals when necessary.
Unit Secretary
wellstar health system
July 2017 to September 2020
Unit Secretaries handle administrative duties within a unit of the hospital. I perform clerical duties to
maintain an organized office an allow medical staff to focus on direct patient care. I also maintain a line
of communication between the patient and clinical staff. I answered phone calls, used various Microsoft
applications. I ran daily reports and did daily rounding to ensure patient satisfaction and care.
Insurance Coordinator
automobile acceptance
March 2015 to June 2017
Researched and solved claims and billing issues. Interfaced with many insurance carriers and healthcare
providers to get information on claims. Assisted customers with eligibility and benefit coverages for
both auto and property insurance. Ran multiple reports daily and filed sensitive documents and claim
information.
Customer Service Representative
DEKALB COUNTY WATER COMPANY
June 2013 to February 2015
took calls from customers answering questions or addressing any concerns they may have. Duties
included handling many inbound and outbound calls to and from customers, listening to customers’ needs
or issues and providing helpful solutions to their problems. Taking payments and making adjustments
Contact this candidate