Sales Associate Customer Service
Resume:
Sylvia Favaron
Saugus, CA *****
ad0rto@r.postjobfree.com
Skills
Lead Document Prep Clerk. Receptionist. Cashier. Medical Records Clerk. Sales Associate. Food Service. Homecare Worker. Customer Service. Union Representation. Waitress. Homecare Worker. Excellent Communication skills. Team Player. Excellent attendance. Bilingual. Positive attitude and strong work ethics.
Experience
August 7, 2022 -September 18, 2022.
Camping World, Valencia- Receptionist
● Greet customers and assist with inquiries.
● Scheduling appointments for customers.
● Call customers for updates on their unit.
September 17, 1988- May 30, 2021.
Kaiser Permanente, Burbank - Lead Document Clerk
● Lead clerk to 10 employees.
● Delegate assignments to the team.
● Train new employees.
● Assist team with problem solving.
● QA all processed work.
● Resolve all department issues and complaints.
● Order office supplies.
● Maintain inventory of all supplies on Excel.
● Maintain spreadsheets of workflow for management.
● Deliver and receive all incoming UPS/USPS/Fedex packages.
● Process all Kaiser new membership.
● Route work to San Diego for completion.
● Sort and deliver all incoming mail.
● Interview in LMP partnership for new hires.
May 17, 2008 - December 15, 2012.
SEIU UHW. COMMERCE. Contract Specialist Two Term
● Worked under the supervision of SEIU-UHWUnionleadership.
● Collaborate closely with Kaiser Management and Human Resource.
● Excellence in Presentation.
2
● Represent all Union members.
● File grievances for union membership.
● Represent union members in Arbitration.
● Train new Contract Specialists.
● Train new stewards.
● Meet with Kaiser Management and HR to resolve issues at the lowest level.
● Organize rallies and strikes.
● Attend and train steward meetings.
● Attend union conferences.
June 15, 2021 - January 7, 2022.
Homecare Worker,Los Angeles.
● Assist patients with Dr. Appointments.
● Run errands.
● Bathe the patients.
● Cook and clean.
● Schedule all needed appointments.
October 15, 1995-January 20, 1999.
JCPenny’s Santa Clarita. Gift Registry Consultant. Sales Associate.
● Cashier.
● Stock departments. Resolve all department issues and complaints.
● Assist gift registry and baby registry.
March 3, 1982-August 17, 1988.
Sage Systems, Inc. Canoga Park. Receptionist.
● Meet and Greet clients.
● Answer all calls.
● Staff Schedules.
● Schedule meetings.
● Payroll.
● Order Supplies.
April 7,1978 - July 10, 1981.
Six Flags Magic Mountain. Valencia. Receptionist/ Food Prep.
● Answer all calls.
● Intake of new employee’s.
● Filing and creating new employee’s record’s.
● Covering the employee cafeteria as needed.
3
Education
Sylmar High School - Diploma
Graduate of 1981
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