Gwendolyn L. Hopkins

**** ********* ** *** *** Oklahoma City Oklahoma 73135

ad0rqt@r.postjobfree.com

708-***-****

Objective

Seeking work as a Caregiver or any type of help with the public rather on the phone, internet or in person.

Skills and Abilities

7 years of experience assisting elderly and disable with daily living activities.

Customer Service and Sales skills include: Inbound Calls, outbound calls, information clerk, and inside sales. Office and Processing skills include: Verifying information, filing / scanning, copying / faxing, and typing letters / notes. Computer and Software skills include: Windows 2000 / XP / 7 / Vista, MS Word / PowerPoint / Excel. Typing speed at approximately 50 WPM. Technical skills include: Installing, repairing, operating machines, and troubleshooting. Management skills include: Disciplinary actions, decision making, scheduling, and hiring / firing.

Experience

Department of Human Services 1/2012-6/2015

Rockford, Illinois

Personal Assistant for Private Resident

●Assisted elderly and disabled with daily living activities. Cooked, cleaned, shopping, and phone services.

Department of Human Services 1/2008-1/2012

Chicago, Illinois

Personal Assistant for Private Resident

●Assisted elderly and disabled with daily living activities. Cooked, cleaned, dressed client, fed meals, answered phone, and shopping.

Education

GED 12/2001

General Studies Missouri

State of Missouri