Arkala Loyd

Rainbow City, Alabama *****

Cell: 256-***-****

ad0rqh@r.postjobfree.com

Summary of Qualifications

Experienced customer service for over 10 years, Medical biller, claim processing, insurance verification and electronic medical records.

Work Experience

VuePoint Diagnostic- Attalla, Alabama

Billing Specialist- Full-time position

November 2022- Present

• Prepare and submit billing data and medical claims to insurance payer.

• Demonstrate excellent written and verbal skills.

• Responsible for interpreting EOB for payment collections.

• Monitor delinquent accounts.

• Ensure patients information is update and accurate.

• Responsible for collecting accurate payment from all parties. Doctors Med Care- Gadsden, Alabama January 2022 to November 2022

Front desk Receptionist

• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

• Interview patients to complete case histories and complete intake or insurance forms.

• Transmit correspondence or medical records by mail, e-mail, or fax.

• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

• Entered patient demographics in EMR system.

• Maintain spreadsheets, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Medical Receptionist May 2011 to March 2020

Dr. Michael Johnson & Associates, Gadsden, Alabama

• Checked daily doctor schedules and verified insurance.

• Scheduled and confirmed patient appointments with patients.

• Improved operations by working with team members and customers to find workable solutions.

• Pulled patient charts for upcoming appointments.

• Observed confidentiality and safeguarded all patient-related information. Education

Associate of Applied Science Degree, Office Administration- Health Information Technology Management Gadsden State Community, Gadsden, AL August 2020

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