Team Leader Member
Resume:
ELIAS CARO
SKILLS
• Critical Thinking
• Team Builder
• Collaborated well with Team
• Task Delegation
• Strategic Planning
LANGUAGES
Spanish
Native or Bilingual
Insightful Individual with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented Individual with analytical approach to business planning and day-to-day problem-solving. WORK HISTORY
March 2015 - June 2023
Asset Protection Executive Team Leader Target, Laredo, TX January 2017 - February 2018
Executive Team Leader, Logistics Operations Target, Laredo, TX Accessed business's best practice and helped team leaders identify year after year shortage increase in their departments and created shortage action plans to increase profitability and efficiency.
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Executed Safety Meetings with team leaders and Executives with feedback forms on observations cards reported by team member. Executives were recognized for safe behaviors observed from their perspective areas and safety action plans were created for leaders treading with team members potentially getting hurt.
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Educated total store on team safety while recognizing team when performing tasks and helping others to prevent injuries. Positive reinforcement created a fast and friendly environment for the team to work safe.
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Strong influential skill to lead and educate team members and leaders on best practice to executive best practices while identifying trending shortage departments.
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Built Law Enforcement Partnerships to ensure criminal activity was issued warrants or prosecuted for theft.
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Executed strong report routines to identify operational shortage or internal theft and executed internal tactics to identify person/process causing shortage.
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Created Team Development Plan to work on loss prevention team opportunities and created exercises to create their opportunities into strength to create strong pipeline of future leaders for store or district.
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Created strong shortage culture having store shortage below 1% for 4 years in a row and having best shortage improvement for 2023 in group.
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Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
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Enhanced training processes for both clients and departments to increase overall functionality.
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Built relationships with team members to encourage willingness to address concerns and issues.
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Recruited and hired talented individuals bringing depth and experience to organization.
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CONTACT
Laredo, TX 78046
*********.**@*****.***
May 2011 - March 2015
Central Checkout Manager HEB PLUS, Laredo, TX
Conducted regular meetings with team to discuss issues, concerns and updates.
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• Interviewed, recruited and trained new onboarding candidates. Identified trends and assessed opportunities to improve processes and execution.
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Established clear and competitive goals, growth roadmaps, and strategic business plans.
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Established and implemented departmental policies, goals and objectives.
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Developed sales strategies to achieve short and long-term sales revenue objectives.
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Collaborated with back-office team members to facilitate seamless business execution.
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• Prepared annual data to determine metrics for operational performance.
• Organized due diligence in preparation for sale of business unit.
• Monitored expenditures to mitigate risk of overages. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
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Established team priorities, maintained schedules and monitored performance.
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Evaluated employee performance and conveyed constructive feedback to improve skills.
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Assisted in organizing and overseeing assignments to drive operational excellence.
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Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
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Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
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EDUCATION
December 2014
Bachelor of Business Administration Business Management Texas A&M International University, Laredo, TX
• Omega Delta Phi Fraternity Inc. Member
• Completed over 1000 hours of community service.
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