Customer Service C T
Resume:
ad0rpz@r.postjobfree.com
www.linkedin.com/in/alyssa-corpuz2023
Roseville, California
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Event Planning
Food and Beverage Knowledge
Banquet Experience
Restaurant Management
B.A in Hospitality Management
San Diego State University
Graduated May 2023
Cumulitive GPA: 3.6
Beverage Manager
Lakeway Resort and Spa - Austin, Texas
Developed and maintained relationships with suppliers to ensure timely delivery of wine, beer and cocktail products.
Oversaw inventory management and ordering processes, utilizing sales data to effectively manage costs.
Led a team of bartenders and restaurant staff, ensuring excellent customer service and maintaining a clean and welcoming bar environment. Developed numerous marketing initiatives, such as themed promotions, speciality drink menus and “Welcome Drinks” to drive sales and guest experience.
July 2023 - Present
Highly motivated and passionate about the hospitality industry, while still eager to learn more. With a proven track record in delivering exceptional customer service and a keen eye for detail. I am committed to providing unforgettable experiences to clients. Equipped with excellent communication and organization skills, I am ready to grow and take on new challenges.
A L Y S S A C O R P U Z
Event Sales Coordinator/Food and Beverage Operations Chula Vista Golf Course - San Diego, CA
Successfully executed and supervised the coordination of more than 1,000 successful events. Collaborated closely with the Sales Director to facilitate event bookings, and eventually assumed sole responsibility for executing event coordination.
Created and developed visually stunning events tailored for each individual clients’ desires.
Efficiently managed the weekly invoicing process for the golf course, maintaining strict deadlines.
Managed employee schedules, maintained employee payroll time sheets, and regularly updated employee binders.
March 2021- July 2023
Customer Relationship Management (CRM)
ad0rpz@r.postjobfree.com
www.linkedin.com/in/alyssa-corpuz2023
Roseville, California
C O N T A C T W O R K E X P E R I E N C E
R E F E R E N C E S
Armando Najera
ad0rpz@r.postjobfree.com
Rebecca Del Toro
ad0rpz@r.postjobfree.com
Banquet Captain/Event Lead
Morgan Creek Golf Course
Exhibited strong leadership skills by effectively managing a team of banquet servers, ensuring proper staffing, and assigning responsibilities to maximize efficiency.
Managed banquet budget and inventory control, optimizing resources, and reducing wastage while maintaining high service standards. Successfully handled multiple events simultaneously, prioritizing tasks and managing time efficiently while maintaining exceptional service standards. Proactively resolved any guest concerns or issues during banquets by utilizing excellent problem- solving skills.
October 2017-October 2020
Beauty Department Lead
ULTA Beauty
Supervised and led a team of over 35 employees, overseeing onboarding processes, and training protocols.
Kept up to date with current company promotions and actively informed colleagues and customers.
Maintained a professional and hospitable experience for guests throughout their entire visit.
May 2017 - July 2019
A L Y S S A C O R P U Z
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