Eugenia Reyes

917-***-****

**** ** ****** *****, **** Saint Lucie, FL 34983

ad0rpl@r.postjobfree.com

Personal Summary

Goal oriented, motivated and reliable administrative professional with extensive and diversified experience in client relations. Strong capabilities in planning and organizing, willing to learn all that is necessary to enhance my performance while committed to deliver high quality results. I strive to excel at prioritizing, completing multiple tasks simultaneously to achieve deadlines and objectives.

Skills & Abilities

Bilingual (Spanish/English) • Excellent Customer Service • Meticulous Attention to Detail •Team Work • Communication •Reliability • multi-Tasking

Experience

Big Apple Taxi Management LLC, Woodside, NY

Office Assistant Manager – October 2021 to July 2023

•Ensure that EZP charges are downloaded and charged to appropriate accounts on a daily basis.

•Accountable for the DMV registration renewal process monthly.

•Process and scan NYC Speeders, Red Lights and Bus Lane camara summonses.

•Responsible for verifying the accuracy and upkeep of Worker’s Comp and Liability Insurances.

•Maintain records of NYC DOF Tax Stamp payments.

•Responsible for helping Office Manager meet project deadlines.

Northwell Health Fertility, New York, NY

Practice Billing Associate – March 2019 to July 2021

• Worked with Soarian Financials, Centricity Framework (GECB), Citrix, and FERT (Visual Vault) EHR System.

• Verified patients Fertility and Insurance benefits through various Health Insurance Providers; on the phone and online.

•Updated all insurance coverage information within multiple EHR Systems.

• Obtained patients Prior Authorizations from multiple Health Insurances (e.g., IUI, IVF, FET and Medication Prior Authorizations).

• Coordinated patient care (e.g., go over all covered and non-covered insurance benefits and discuss self-pay fees).

• Optimized patients' satisfaction (e.g., answer incoming phone calls, assist patients' inquiries, take messages, transfer calls).

• Processed patients medical records, sent faxes, made copies and scanned office documents/patient paper charts.

• Substantial data entry and typing skills; experienced with large database systems.

• Efficient in assigning appropriate medical codes to diagnosis and services.

Taxifleet Management LLC, Queens, NY

Claims Representative – February 2017 to March 2019

• Responsible for taking accident statements from yellow cab lessees.

• File MV104 and obtain police reports from various precincts for clients.

• File Worker’s Compensation applications for injured cab lessees.

• Handled claims department’s correspondence.

• Daily calls and emails to various insurance companies to settle cases and obtain information.

• Provided daily information requested by our broker to avoid insurance cancellations.

• Processed settlements checks received from insurance companies.

• Provided our customers assistance filling out forms and providing information for court hearings.

• Provided information on the status of customer’s claims.

• Followed up with in house lawyer and outside lawyers on EBT/Depositions, hearing schedule, small claims court and summonses.

MERENDINO ASSOCIATES INC, Brooklyn, NY

Executive Assistant – 1989 to 2015

• Transposed documents submitted by field workers and created reports on a daily basis.

• Prepared reports required by union on a weekly and monthly basis.

• Bookkeeping duties including accounts receivable, bank deposit, and office inventory

• Managed accounts payable including creating invoices and writing check to vendors and contractors.

• Produced monthly statements for past due accounts and placed collection calls.

• Processed payroll through paychecks.

• Scheduled and confirm appointment with clients and ensured that all clients insurance certificates were updated.

Fort Green Pediatrics, P/T Brooklyn, NY

Office Assistant – 2010 to 2013

• Responsible for collecting patient’s payments, insurance companies’ payments and posting both.

• Maintained office calendar and confirmed appointment with patients.

• Prepared checks and made deposits.

• Called insurance companies when claims were denied and for questions Doctors had.

• Called insurance companies to checked insurance eligibility and coverage.

• Served as back up when dental assistant or /and receptionist were off.

• Did walkouts (insurance billing) at end of the day.

ADVANCED RADIOLOGY IMAGING P/T Astoria, NY

Medical Clerk – 2005 to 2007

● Post denial messages from insurance companies to patient accounts.

● Mail HCFA 1500’s, Remit statements to patients.

● Post Medicaid payment and Patient checks.

Transcription / Records Department (2002 – 2005)

● Processed, fax and mail patient reports to various doctor offices.

● Maintained filing system.

● General office responsibilities include: answering multiple phone lines, filing, faxing, coping, mailing, supplies.

Education

Long Island City High School – Queens, NY – Business Diploma

References

Reference Name

Office Manager – Big Apple Taxi Management LLC

Beatriz A Ceballos – 718-***-**** Ext. 137

ad0rpl@r.postjobfree.com

Additional references available upon request.

Contact this candidate