Jessica Bender

** ********* ****, *********, ** *9522 * 610-***-**** * ad0rnc@r.postjobfree.com

PROFESSIONAL EXPERIENCE

JLB Training, LLC

Owner, January 2022 – Present

Training performance horses for high end clientele

Instructing children and adults to develop a safe partnership with their horse/s

Management of facilities and property

oManaging staff

oMaintaining cleanliness and safety of stable and pastures

Organizing and executing monthly horse shows and events

Secant Group, LLC, Telford, Quakertown, and Perkasie, PA

HR Specialist, May 2020 – December 2021

UKG (formerly UltiPro) management

oEnsured employee profiles are up to date and accurate

oDeveloped Helpful Hints document for employees

oHandled quarterly billing

oTrained new managers on Time Management

oCreated and managed earning and deduction codes

oCreated and managed PTO plans

oSet up UKG Giving feature

oUtilized the Document Acknowledgement feature for employee notifications

Processed payroll for all companies

oProcessed bonuses

oAdhered to tax law

oProcessed garnishments

oManaged 401k process in regard to payroll

oManaged the UKG year-end process

Recruiting

oAssisted recruiter with phone screens, video and in person interviews

oHeld debriefing sessions with hiring managers

oAssisted in extending offers and processing in UKG

oManaged the intern program and providing all training

New hire onboarding

oRevamped the onboarding process and orientation presentation to align all companies

oTrained new hires on UKG and company intranet

oDeveloped a 90-day employee survey

Termination process

oHandled exit interviews and surveys

oProvided feedback to managers

oDeveloped a termination guide for managers and departing employees

oManaged terminations in UKG

Developed a new handbook to be used for all companies

oWorked with different departments to update their policies

oWorked with Finance for Overtime and PTO impacts to revise policies

oDeveloped a Remote Work Guide and Workplace Flexibility Policy

Managed the company Stock Shareholder program

Managed company Organization Charts using OrgChartNow and updating the company intranet

Handled Covid-19 tracking for all companies

Managed Worker’s Compensation process

Facilitated employee engagement activities

Key member of the company’s philanthropic committee and diversity committee

Assisted in rolling out annual engagement survey

Handled employee relations issues

Answered general employee questions

Connection, Exton, PA and Rockville, MD

HR Business Partner, August 2017 – May 2020

Sole Human Resources Partner for Exton, PA and Rockville, MD sites

Handled all employee relations issues

oProvided guidance to management on employee relations issues

oDeveloped and executed Performance Improvement Plans

oWorked with Legal when necessary

Responsible for full cycle recruiting of all position levels

oDeveloped relationships with local colleges to maintain a pipeline of entry level candidates

oAttended networking events and career fairs to maintain a pipeline of higher-level candidates

oOnboarded all candidates, having many touch points in the first 90 days to ensure success

Handled all internal promotions and demotions of sales employees

Served as a back up to Corporate Benefits department

oLeave of Absence management

oOpen enrollment management for my respective sites

oScheduled workstation and ergonomic evaluations

oAnswered general employee benefit questions

Responsible for Performance Management of my respective sites

oAssisted management in annual review process

oCoached management on ongoing performance management tactics

Retention and Engagement for sites

oConducted quarterly stay interviews

oDeveloped an engagement team to assist in site wide activities for employees

oAssisted management in succession planning

Worked with management at both sites to expand headcount and build new sales teams

Assisted in compensation planning

oRewrote and maintained job descriptions to comply with FLSA laws

Assisted in OFCCP audits and compliance

Assisted in Affirmative Action planning

Integral team member during implementation of UltiPro Applicant Tracking System

Developed and executed employee trainings; virtual and classroom trainings

Ensured compliance of company policies

Answered any general employee questions

SEI Investments, Oaks, PA

HR Partner, June 2014 – August 2017

Responsible for full cycle entry level recruiting

oSourced, pre-screened, qualified, interviewed, and managed offers

oAdministered and managed behavioral testing for candidates

oMaintained relationships with staffing agencies to support recruiting efforts

oMaintained records and utilizing and applicant tracking system (PeopleFluent)

Developed relationships with local colleges to develop a pipeline of recent graduates and interns

oAttended career fairs

oAttended on campus interviews

oOrganized recruiting events

Assisted with military event planning

Managed employee recognition programs and employee engagement initiatives

Assisted employees with career development

Handled employee relations issues

Maintained personnel records using Workday and ADP

oTracked hires, promotions, transfers, employee reviews, terminations, and employee statistics for government reporting

Fielded general employee questions regarding benefits, policies, procedures, and SEI programs

EnerSys, Reading, PA

Corporate HR Generalist, November 2013 - May 2014

Responsible for updating and communicating policies to plants nationwide and ensured compliance to policies

Maintained company intranet and trained new/existing employees on company intranet

Responsible for recruiting for Chino, California Distribution Center

oRecruit using applicant tracking system – Silk Road (Open Hire)

oConducted phone screens to determine qualifications and set up interviews

oEnsuring all new hires are screened for Work Opportunity Tax Credits

Maintained ADP

oJob Code templates

oEEO-1 categories

oEntered new hires/promotions/transfers/terminations

Assisted in gathering data and preparing reports for Affirmative Action reporting and EEO-1 reporting

Provided assistance to Benefits Specialist

oResearched disability claims

oResearched benefit deduction discrepancies between benefit system (Benefit Solver) and payroll system (ADP)

oAnswered employee benefit questions

Planned off-site national meetings for all HR Managers

Travelled to plant locations nationwide to conduct safety, engagement, and union avoidance trainings

Processed and maintained Reasonable Accommodation requests

Facilitated engagement process for all General Managers

Responsible for auditing and processing all invoice and expense reports

Processed paperwork and communicated procedures for Expats

Handled employee relations issues

Performed job evaluations on Mexico, Argentina, Brazil, and Canada to develop a sound compensation system utilizing the Hay Group

MedRisk, Inc., King of Prussia, PA

HR Generalist & Facilities Coordinator, December 2012 - November 2013

HR & Facilities Coordinator, January 2012 - December 2012

HR Assistant, September 2011 - January 2012

HR Intern, June 2011 - September 2011

Responsible for recruitment of all temporary and direct hire recruitment including:

oMet with managers to discuss qualifications of potential candidates

oUtilized CareerBuilder, Monster, LinkedIn, College Career Services and social networks to source for qualified candidates

oConducted phone screenings to determine qualifications and setting up interviews

oConducted background checks

oManaged all onboarding processes and communications

Managed employee benefits and provided feedback during renewal process

Responsible for all employee relations issues, follow up and coaching

Maintained an up to date employee handbook; created new policies to address cell phones, social media and other new technologies as well as updated outdated information

Successfully trained and supervised an HR Assistant who was responsible for facilities management as well as recruitment and training

Team member of project team switching from Ceridian to ADP HRIS

Ongoing training of employees and managers on ADP

Assisted managers in creating job descriptions, coaching on accurate coding for FLSA

Updated and created the company’s organization chart

Communicated organizational changes through a layoff/outsourcing project to employees, supported supervisors in responding to employee questions

Managed compliance with all EEO reporting and requests

Succession planning – working with managers and employees to identify and properly train employees to meet future goals and open position needs

Managed all facility needs in a cost-effective timely manner, including: maintenance, keys, supplies, furniture, issue response and resolution, and updating seating assignments

ADDITIONAL SKILLS

Proficient in Microsoft Office, UKG (formerly UltiPro), ADP, Workday, OKTA, ShareFile, PeopleFluent, Open Hire, Wingspan, Confluence, Concur, SharePoint, Kronos, Lawson, and trained in Predictive Index Assessments

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