Abby Cano

San Antonio, TX. ***** 726-***-**** ad0rm2@r.postjobfree.com

Objective

·Motivated, hard-working individual looking for a career to grow, retire from and develop my skills.

Education

TAFT HIGH SCHOOL 2004-2008

Skills & Abilities

MS OFFICE

CUSTOMER RELATIONSHIP MANAGEMENT

COMMUNICATION

ACCOUNTING FUNCTIONS

ADAPTABILITY

EFFECTIVE TIME MANAGEMENT

RISK MANAGEMENT

Experience

MICHAEL EDWARDS CUSTOM CABINETRY ADMIN/RECEPTIONIST MARCH 2021- MAY 2023

·Printed books for shop to build cabinets

·Answered multi-line phones for the whole company and departments.

·AP/AR roll and also did payroll

·Filed and Alphabetized a whole file room with over 2000 vendors for every new year.

·Requested COI for our clients as well as requested them from our Insurance company.

·Assigned job to sales rep in order to get payments processed.

·Took payments from out clients.

·Worked with Quickbooks

·Reconciliation for bank and for tax purposes.

H&H RISK PARTNERS INSURANCE PROCESSING CLERK JANUARY 2020-MARCH 2021

·Process applications for, changes to, reinstatement of and cancellation of insurance policies.

·Reviewing insurance applications to ensure that all data were answered correctly, compiling data on insurance policy changes, changing policy records to conform to insured party’s specifications.

·Review of lapsed insurance policies, cancelling insurance policies as requested by agents and verifying the accuracy of insurance company records manage risk.

WILL FIX IT DISPATCHER MARCH 2017-DECEMBER 2019

·Responsible for accounts receivable and payables

·Radio dispatched all technicians for ac or plumbing jobs. Made sure schedules were adhered to, to comply with schedules and manage risk.

·Answered multiple inbound calls, rerouted technicians for emergency calls. Inbound calls for customer service calls,

·Collections for customers

·Credit check for customers applying for credit lines and business.

·Data entry and confidential logs for revenue.

ALL PRO PLUMBING DISPATCHER-CUSTOMER SERVICE APRIL 2014-MARCH 2017

·Collections up to 90 days past due, kept all business accounts up to date.

·Radio dispatched all technicians for ac or plumbing jobs. Made sure schedules were adhered to, to comply with schedules and manage risk.

·Answered multiple inbound calls, rerouted technicians for emergency calls. Inbound calls for customer service calls,

·Data entry and confidential logs for revenue.

·Managed Risk

·Customer Service Oriented- ensured all customers with yearly contracts received their service on time to meet standards.

ARS CUSTOMER SERVICE REPRESENTATIVE JANUARY 2011-MARCH 2014

·Data Entry, accounts receivable and payable, ADP, word processor and managed daily risk and compliance.

·Inbound and outbound calls to set schedules for team members to meet with customers and meet sales and goals.

·Collections on accounts past due.

ROYAL MANAGEMENT CORPORATION PAYROLL ADMINISTRATION CLERK JANUARY 2009-JANUARY 2011

·Data Entry, accounts receivable and payable.

·Payroll for several corporations throughout the United States for several employees

·Worked 10-key touch calculator

·ADP

·Microsoft Word and Office products

·Timesheets to balance payroll for compliance

·Managed Risk

References

Jami Lee 210-***-**** Former colleague

Roy Campos 210-***-**** Former colleague

Veronica Soto 830-***-**** Former colleague

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