JASON WILSON

ad0rku@r.postjobfree.com 510-***-**** Hayward, CA 94542

Summary

Skills

● Manufacturing

● Equipment cleaning and repair

● Surveillance experience

● Hospitality background

● Beverage management

● Cash Handling

● Organizational skills

● Basic math

● Conflict resolution

● Decision-making

● Critical thinking

● Leadership

Experience

Baxter 03/2022-Current

Knighted Ventures Hayward, CA

Gaming Associate

11/2019 - 05/2021

● Perform cleaning of equipment, small parts, and production area

● general knowledge of Microsoft Office/Word/Excel applications

● Complete relevant documentation following GDP/GMP

● Receive and distribute supplies into the production area

● Prepare and package product for delivery

● Performed audits daily on slots, gaming tables, the cage and non-gaming areas.

● Answered questions about gaming rules and policies.

● Monitored and analyzed payouts, hand-delivered cash prizes and submitted payout reports.

● Motivated and encouraged team members to communicate more openly and constructively with each other.

● Recognized by management for providing exceptional customer service. Red Roof Inn Hotel San Mateo, CA

Front Desk Clerk

03/2016 - 08/2017

● Met needs of walk-in customers by staying up-to-date on room availability and current promotions.

● Managed customer complaints and rectified issues to complete satisfaction.

● Posted room charges such as food, liquor and telephone calls based on individual customer actions.

● Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.

● Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.

● Balanced accounts and conducted nightly audits to keep bookkeeping current.

● Set guest and group reservations and processed check-ins and check-outs.

● Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.

● Maintained clean and presentable reception area to maintain professional business reputation.

Taco Bell Danville, CA

Assistant Manager

03/2014 - 08/2016

● Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

● Planned and prepared workflow schedules, delegating tasks for

[Number]-member team.

● Completed inventory audits to identify losses and project demand.

● Checked freezer and refrigerator each day to verify proper functioning.

● Taught kitchen staff about proper nutrition, food allergies and dietary issues.

● Washed utensils, plates and chopping boards between tasks to avoid cross-contamination.

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