SAN LEANDRO, CA, *****

415-***-****

ad0rjj@r.postjobfree.com

JASMINN SEGOVIA

Personable and talented Customer Service Associate dedicated to providing the highest level of customer service. Responsible, energetic and efficient with strong communication and multi-tasking abilities. Seeking a role of increased responsibility where strengths in service and sales will be valuable.

EXPERIENCE

Samsara - San Francisco, - Front Desk Coordinator

April 2022 to October 2022

• Greeting visitors and answering incoming calls.

• Directing visitors and callers to the appropriate person or department.

• Scheduling appointments and maintaining calendars.

• Handling incoming and outgoing mail and packages.

• Maintaining the office reception area, including keeping it clean and organized.

Advanced Clinical - San Francisco, CA — Operations Assistant( Contract )

March 2021 to November 2021

• Assist with client intake (registration and data entry) Non-clinical wellness checks and perimeter rounding to ensure minimal COVID-19 exposure risk Take clients temperature.

• Keeping track completed tests, Collecting data as needed, managing supply levels and meeting with the courier at the end of the shift.

• Providing employees with self-swab COVID test kits.

High Flying Foods - San Francisco, CA — Server/Waitress

November 2019 to April 2022

●Attending to customers upon entrance to the restaurant.

●Presenting menu’s, taking food and beverage orders and accurately recording them into the ordering system.

●Carry food and drinks from kitchen to tables, issuing bills, and accepting payments.

●Prepare tables for dining by setting decorations, condiments, napkins, service plates, and utensils.

●Ensure tables are enjoying their meals and take action to correct any problems.

●Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and or other special needs.

Peet’s Coffee & Tea - San Francisco, CA — Barista Trainer

August 2018 to November 2019

●Apply knowledge of bean varieties, roasts, and popular drinks to guide customers to selections, up-selling when possible.

●Trained new team members with positive reinforcement and respectful, encouraging coaching. -Processed cash and credit card payments rapidly and accurately.

●Responded to all customer inquiries thoroughly and respectfully.

Dave and Busters - Daly City, CA - Host

February 2017 - August 2018

●Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard.

●Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and Answered telephone inquiries.

●Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.

●Directed guests to their tables.

EDUCATION

Independence, San Francisco — High School Diploma

August 2012 - May 2017, Inner Sunset San Francisco, CA

SKILLS

●Excellent attention to detail.

●Delivers exceptional customer service.

●Focused on customer satisfaction.

●Cash handling expertise.

●Staff motivation.

●Excels in team leadership

●Ability to handle a fast-paced environment.

●Excellent work ethic.

●Ability to multitask effectively.

●Office management tasks

Contact this candidate