Professional Summary

Seasoned & Hardworking Professional with 11+ years of integrated experience in Family Law and Legal Services, Notary Service, Business Operations, Administrative Support, Management in corporate settings. Experience in strategy planning, business execution, implementation, identifying, monitoring, managing compliance, operational, independent risk management to comply with company policies and regulatory practices. Seeking to obtain a stimulating position that will enable me to use my knowledge, legal knowledge, and interpersonal skills as well as my ability to establish and maintain strong relations with clients.

Ability to prioritize, Strong Customer Service skills, Ability to multi-task, Ability to adapt to change quickly, Understanding of process and comfortable with most computer/software systems; Proficient in MS Office; type 45 wpm with complete accuracy.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities while resolving issues in its initial stages. Understanding the request and deliver in a timely manner (meet deadlines), Task focused and oriented.

Provide a workplace free from serious recognized hazards and comply with standards, rules and regulations issued under the OSH Act. Examine workplace conditions to make sure they conform to applicable OSHA standards.

OSHA Certified Building/Home Inspector, Management Planning, Supervisor Worker, Air Samplers, Project Designer, Contractors, and Training Provider experience that inspect and examine buildings and homes to improve and promotes job/workplace safety and a healthy environment for all workers.

Highly adept at accurately assessing situations useful in determining and implementing courses of action based on business and client needs

Apart of cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives

Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate

Review strategic approaches and effectiveness of support function and business performance

Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations

Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans

Collaborate and consult with members of the Business team and team leaders to drive strategic initiatives

Coordinate with key stakeholders to define work scope, delivery timelines, and engagement routines

Proven track record in institutionalizing a culture of openness for clients. Recognized for leveraging open communication with clients and communities alike to drive strong relationships and positive outcomes.

Drive continuous results as it relates to operational independent risk management and compliance in environments.

Strong interpersonal skills with a track record of building effective working relationships with business partners.

Positive attitude, detail oriented, exemplary attendance, punctual, highly organized, flexible, quick learner, self-starter, accountable and reliable team member.

Experience in identifying, monitoring, managing compliance, operational, independent risk management to comply with laws company policies and regulatory practices.

Ability to operate effectively within a startup or rapidly growing environment, well versed in projects and time management skills and delegation of duties. Ability to take initiative and prioritize, Strong Customer Service skills, Ability to multi-task, Ability to adapt to change quickly and Ability to lead and direct others effectively. Self-motivated and ability to work without constant supervision, Ability to work in fast pace and challenging environments.

Sound decision making capabilities; Demonstrate creative problem-solving skills within team and independent environments. Ability to solve practical problems and deal with a variety of concrete variables in situations

Areas of Expertise

Law Office Support, Paralegal Support, Legal Research & Legal Data Analysis Business Operations Building & Home Inspector Management Planners Supervisor Air Samplers Project Designer Contractor Training Providers Occupational Safety and Health Administration (OSHA) Certified Technician Business Relationship Building Legal Filings Client Relations Support Administration Support Specialist Policies & Procedures Organization & Time Management Partnership-Building Interpersonal Communication Reporting & Documentation Reviewer Technical Writing Draft Contracts & Agreements

Career History

Training To Work an Industry Niche (TWIN) • Charlotte, NC December 2022 – June 2023

RECRUITER / MARKETING OUTREACH / INTERN

Works independently and within a team on special nonrecurring and ongoing projects. Appointed and assigned to project teams to support the marketing of a workplace health and safety training programs.

Create outreach and recruitment strategies and communications to engage businesses and organizations within the Charlotte- Mecklenburg regions Region to make them aware of training initiatives.

Participate in team meetings, identify employers and community-based organizations to distribute marketing collateral. Establish and manage a contact list.

Conduct information sessions to increase public awareness of training opportunities, develop a calendar for outreach & recruitment events/activities, Support the planning and coordination of training sessions.

McDowell Street Center for Family Law, Inc. • Charlotte, NC August 2013 – August 2021

LEAD STAFF PARALEGAL

Summarizing cases and preparing reports for attorneys, conducting research, investigating facts, and developing legal arguments, Investigative mind and strong research skills, Responsible for all legal filings, scanning, notarizing, gathering client intake information, DMV requests, sorting mail, mailouts, Court searches, publication, ordering supplies, client balances, verify client, income qualifications, processing applications, meet and greet clients, answering multiple phone lines, training staff, researching, data entry, office maintenance, client callbacks, providing resources to clients, Receptionist, scheduled for the attorney, and setting up office meetings/luncheons.

Responsible for reviewing, tracking, and monitoring legislation that impacts the company’s products and/or processes.

Responsible for support related to litigation, mediation and responses to complaints.

Assist with ethics and compliance programs. Performed legal research, assist with paperwork needed by regulatory bodies.

Drafting legal documents such as contracts, depositions, and pleadings, Preparing and filing documents with courts

Organizing and archiving the documents related to completed and ongoing cases, kept track of changes in legal framework and providing timely updates on these changes

Drafted and filed all legal proceedings for Divorces, Custody, and Adoptions cases and scheduled appointments to set down personally with clients to review and sign legal paperwork,

make corrections if needed per Attorney authorization, notarized paperwork, made copies and filed, made sure service was perfected either by (certified mail, sheriff, publication, or Private investigator), kept all Summons alive, set court dates/hearings for, filed consent orders, foreign

Maintain strong working relationships with team members, regional businesses (DSS, Courts, Victim’s Assistance, and Legal Aid), and vendors

Accountable for budgeting, paying bills, petty cash, managing and processing deposits and general management, inventory, expense tracking and developing monthly and annual financial reports

Trained Staff members and reviewed applications, Act as an escalation point for more complex cases/clients

Custody registrations orders, Qualified domestic relations order (QDRO), Subpoenas, Affidavits, Motion for Summary Judgments (MSJ), etc.

Crumbly Roberts LLC • Charlotte, NC July 2011 – February 2012

OFFICE ASSISTANT/PARALEGAL

Responsible for scanning, filing, notarizing, mailouts, meet and greet clients, setting up meetings for clients and attorneys, sorting mail, answering phones with multi lines, and client call backs. Worked with Marketing, Bankruptcy, all eight (8) Personal Injury offices in North Carolina, and the Litigation department.

Organized the office, ordered supplies, created gift totes for clients and marketing team

Negotiated Personal Injury reduction of bill balances, tracked checks, confirmed client balances, created settlement memorandums, and status updates with Subrogation liens

Created trial notebooks, drafted, and answered discovery responses, redacted confidential information, and filed legal pleadings with the Courts

Organized & reviewed all Bankruptcy banking and financial documents electronically and physically, confirmed all debts and bills, drafted letters to clients and debt holders, redacted confidential information in documentation when needed, Trained/Aided with Personal Injury team members, resolved problems before they escalated

Responsible for reviewing, tracking, and monitoring legislation that impacts the company’s products and/or processes.

Responsible for support related to litigation, mediation, and responses to complaints.

Assist with ethics and compliance programs. Perform legal research, assist with paperwork needed by regulatory bodies.

Drafting legal documents such as contracts, depositions, and pleadings, Preparing and filing documents with courts

Organizing and archiving the documents related to completed and ongoing cases, kept track of changes in legal framework and providing timely updates on these changes

Counsel for Children’s Right • Charlotte, NC October 2010 – December 2010

WINTER EXTERN PARALEGAL

Responsible for Paralegal/Receptionist duties, filing legal documents for district and superior court, imputing A&G’s into the database. call backs with clients to close case.

Gathered information for case files from client’s, wrote and sent closing letters, created binders for resource information, gathered personal information from client’s case files, putting together legal form template binders, organized, looked up cases, and scheduling appointments. Drafted legal pleadings, prepared discovery requests and responses, redacted confidential documents, filed documents for cases involving family law

Education training & certifications

Associate Degree • King’s College Charlotte, NC

Notary Public Certified

Environmental Trainings

Occupational Safety and Health Administration (OSHA) Certified Worker of the following:

OSHA Confined Space Entry with Non-Entry Rescue National Certified Technician

OSHA Construction Industry Health & Safety National Certified Technician

Health Hazards Control Unit (HHCU) Lead Based Paint Abatement Certified Technician NC License

Soil and Ground Water Sampling Certified Technician

Hazardous Waste Operations and Emergency Response National Certified Technician

Asbestos/Handler Certified Technician NC/SC/VA/TN License

First Aid & CPR National Certified Technician

activities

American Association of Notaries

National Notary Association

Training To Work an Industry Niche (TWIN), (501c3) nonprofit organization

The Male’s Place

reference available upon request

Contact this candidate