Office Manager Health Aide
Resume:
Kimberly Smith
Resume
North Augusta, SC *****
***********@*****.***
Experienced Office Manager and administration professional with 13 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.
Authorized to work in the US for any employer
Work Experience
Registration clerk
REMX Staffing Agency - Atlanta, GA
January 2022 to February 2023
Typing and verification of correct information
OWNER
KIMARIS DOWN HOME COOKING - Cleveland, OH
April 2011 to June 2022
OWNER OF CATERER ING COMPANY. DELIVER,SERVE,AND PREPARED FOOD TO CLIENT.FESTIVAL. Home Health Aide self employed
Supericare nursing - Covington, GA
April 2019 to March 2021
Opened a Home health aide business to service clients in there home. Sales Manager
M &M LOGISTICS
April 2016 to March 2019
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Addressed individual and systemic customer complaints directly to maintain satisfaction and adjust operations to prevent future problems. Researched and capitalized on emerging opportunities to build business and expand customer base. Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements. Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Held weekly one-on-one meetings to review performance, set goals and provide customized coaching.
Led sales calls with team members to establish sales and customer retention goals.
Created and finalized quotes to complete deals between company, vendors and customers. Wrote sales slips and sales contracts.
Office Manager
H& R BLOCK - Cleveland, OH
August 2002 to May 2011
Coordinated office activities and operations to secure efficiency and compliance with company policies. Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol.
Automated office operations, managing client correspondence, record tracking and data communications.
Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments.
Maintained utmost professionalism when interacting with customers by telephone or in-person to answer questions, provide general information or direct to appropriate personnel. Oversaw training and daily performance of 32 staff. Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources. Ensured that all operations met federal and state laws. Updated employee paperwork and records.
Customer Service/Cashier
Walmart - georgia
Education
High school diploma
Kent State University - Kent, OH
Skills
• Negotiation
• Sales Management
• Account Management
• Home Care
• Office Management
• Caregiving
• Nursing
• Recruiting
• Cashiering (10+ years)
• Food Production
• Food Preparation
• Meal Preparation
• Leadership
• Senior Care
• Medication Administration
• Vital Signs
• Cleaning Experience
Certifications and Licenses
CPR Certification
Assessments
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
September 2021
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate