Kiran Sameer J.

Mobile Number : 032********

E-mail :ad0rfy@r.postjobfree.com

CAREER OBJECTIVE

Seeking a position in the following categories for job opportunities that will utilize my skills, experience and further contribute to its continued success.

1 Inside Sales and / or Telemarketing.

1 Collections and Recovery Department

1 Office Administration.

1 Assistant to departmental heads in Sales and Marketing, or Administration. 1 Executive Assistant.

1 Public relations.

I desire to contribute to the organization of my engagement, by my honest and sincere work and growth along with the organization. My vision is to develop my knowledge and skills as I perform in my job, so that I may contribute more to the growth and to the business of the organization. PROFESSIONAL EXPERIENCE

CHRIST THE KING ENGLISH SCHOOL

( Karachi - Pakistan )

April 2015 - August 2016

Teacher

Subjects(Primary)

● English

● Science

● Social studies

MASHREQ BANK PSC.

( DEIRA- DUBAI )

02 October 2004 - 03 March 2010

Recovery Officer

1 Sending cases to different countries updating records. 1 Calling customers for Recovery of loans and Credit Cards. 1 Updating database, notepads and information of Customers. 1 Making cases as required.

1 Updating Payments coming from different countries. 1 Assisting manager in areas of complaints / grievances. 1 Dealing with international Agencies.

1 Sending auto run for all Agencies.

1 Settlement MIS file updating.

1 Billing issues for all agencies and generation of bills handled. 1 PN releases and settlements handled.

1 All walk in customers (Own and referred by the agency managers) handled. 1 All settlement Letters and NOC’S for all agencies made and given to customers, mailing letters, scanning and email as required by officers.

1 Besides this, all such issues of agency managers referred from here in DOZ handled. 1 Updating agencies (Bilkish Srilanka, TCM, URBAN) about payments received by reverting on emails and calls, updating system with all details and approvals. 1 Receiving payments from agencies identifying, calculating with Dollar rates then getting it transferred to customers a/c’s accordingly.

1 Retrieving Data from agencies beginning of month like Status updates and PTP files. 1 Making arrangements with customer and getting all the required Guarantee papers signed and processed with managers approval…..

ARY DIGITAL FZ LLC.

( DEIRA- DUBAI )

15 July 2002 – 30 September 2004

Customer Service Executive

19 Attending calls on Toll free number.

19 Attending customer enquiries.

19 Informing Exclusive Members of ARY upcoming events and promotions. 19 Registering and making new members.

19 Attending complaints / grievances.

PROFESSIONAL EXPERIENCE

JACOBSON’S DIRECT MARKETING CO.

( KARAMA - DUBAI )

November 2000 till September 2001

Telemarketer

Responsibilities entrusted under supervision were

24 Building Database of different companies as required. FLOW TRADING LLC.

( DEIRA - DUBAI )

October 2001 till 10 July 2002

Secretary cum Receptionist

25 Office correspondence.

25 Filing and faxing.

25 Attending telephone calls and assisting customers with enquiries. 25 Making invoices, delivery orders, entering database and systemizing petty cash in job cards. AL GHURAIR CENTRE

( DEIRA - DUBAI )

December 1998 till August 2000

Customer Services Representative

29 In charge of lodging complaints.

29 Giving feed back to the management concerning the mall. 29 Attending telephone calls.

29 Providing different services (stroller, wheel chair etc.) to customers coming in the mall.

JASHANMAL NATIONAL COMPANY

( BUR DUBAI - DUBAI )

May 1997 till November 1998

Sales Representative for ( Mexx )

Responsibilities entrusted under supervision were

33 Attending telephone enquiries.

33 Coordinating Sales.

33 Cash handling

EDUCATION

Graduate

Karachi - Pakistan

EXPERIENCE CERTIFICATES

Will provided on request

LANGUAGES KNOWN

Urdu, English & contemporary Arabic.

PERSONAL INFORMATION

Date of Birth : 21st October 1975

Marital Status : Married

Nationality : Pakistani

TECHNICAL SKILL SET

1 MS office 2000

1 Internet & E – mail

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