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General Manager Team Members

Location:
Providence, RI
Posted:
October 31, 2023

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Resume:

Abdullah Yousafzai

*** ****** ***, *********, **, 02861

Cell: 401-***-**** ad0rfp@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

●Complete understanding of HR systems such as Workday and Workforce Management

●Knowledge of all aspect of HR procedures from Interviewing, hiring, firing, onboarding to payroll

●Bilingual: fluent in English and Spanish

09/2020-Present Bartender, Midtown Oyster Bar

●Giving 100% customer

●Make drinks and take orders for customers

●Help in training new employees teaching them how to make drinks

10/2016-03/2020 General Manager, Twin Willows

●Managed the restaurant from the kitchen to the front

●Managed the onboarding and training of every employee

●Conducted screening for potential candidates

●Responsible for managing all interviews from the kitchen to the front of the restaurant

●Established and surpassed targets,kpi,schedules,policies,procedures

●Achieved and maintained state and company,and federal health regulations

●Worked with Head Chef to create seasonal menus

●Selected, trained, developed, and mentored team members

●Managed all Food and Beverage day to day operations within budgeted guidelines and with the highest of standards while maintaining a 60/40 beverage/food sales

●In charged of all HR procedures from hiring, firing and payroll

●Worked with Workday

06/2006 – 10/2016 Food and Beverage Director, New Shoreham Inc.

● Selected, trained, developed, and mentored team members from international working visa programs for 8 years front H2b and J1

● Managed all Food and Beverage day to day operations with a Guest First mentality culture, while staying within budget guidelines and executing with the highest of standards

●Achieved and maintained state, company, and federal health regulations

●Managed 180 staff members

●Conducted seminars on new procedures and systems

●Filter and review resumes for appropriate skill set to qualify candidates

●Educated and guided new candidates through generating offer letters, and coordinating the onboarding process

●Ensuring that the hiring process is up to compliance by both the company and the government

●Source potential candidates through the database system, job boards, and community-based organizations

●Executed weekly sales and productivity meetings with directors of all Food and Beverage depts, Head Chef, Beverage Manager, Events Manager, Housekeeping,VIP, Maintenance

●Established daily/weekly goals and targets for each dept, using the schedule while executing company policies and procedures

●Work with the financial debt in order to set the budget for the upcoming year.

●Forecasting, meeting and exceeding sales goals in order to achieve a 65% Beverage and 35% Food sales for New Shoreham inc (Ballards Inn,The Manisses)

●Procured vendors and foster excellent relationships with Sysco Boston, Perkins, Coca Cola, Pepsi, Trimark, etc.

●Coordinated all VIP requests, events and seasonal menus, promotional ideas with Head Chef, Events Manager, Beverage Manager FOH and BOH Management team

●Worked closely with each dept head in order to achieve and surpass dept goals which included cost, inventory, payroll

11/2009 – 05/2010 Assistant General Manager, Club Set

●Trained employees on the job

●Provided administrative related support to GM

●Executed and managed all daily task to open the club

●Liaison between staff and General Manager

●Oversaw a staff of 40 team members

●Resolved any guest complaints or worries

●Educated employees on customer service and healthy regulations

●Conducted orientation to educate new employees about job expectations and HR regulations



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