Service Representative Patient
Resume:
Leslie Riley
Patient Service Representative
Evansville, IN 47715
*************@*****.***
EXPERIENCE
Ascension St Vincent, CMAA/PSR
Evansville, IN
January 2022 - Current
● Prepare and clean treatment rooms for patient examinations
● Interview and record patients’ medical history, vital statistics, or information such as test results in medical history
● Serve the doctors, nurses and other assistance by keeping the daily schedule current, while communicating any changes
● Travel to satellite locations when doctor's schedules require front office support; adapting to new and different surroundings, equipment and personnel
● Provide telephone reception and appointing services for patients
● Schedule new patient referrals for Endocrinology and Nephrology offices
● Collaborate with coworkers to ensure that projects are completed on schedule.
Commonwealth Pain and Spine, CMA
Evansville, IN
July 2020 - December 2021
● Prepare and clean treatment rooms for patient examinations
● Greet patients and prepare them for exams
● Interview and record patients’ medical history, vital statistics, or information such as test results in medical history
● Collected laboratory specimens
● Stitches and staples removal, ordered labs, and assisted with guided injections
● Prescribed medications for patients
Indiana Exceptional Medical Care, CMA/Front Desk/Insurance Evansville, IN
June 2019 - July 2020
● Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
● Greet and check in patients arriving at the office
● Schedule or reschedule appointments for patients
● Keep financial records or perform other bookkeeping duties, such as handling credit, collections, and mailing monthly statements to patients
● Guide patients to the exam room and record vitals into the EMR system
● Administer injections
EDUCATION
Certified Medical Administrative Assistant
December 2022
Medical Assistant Certification
U.S. Career Institute
August 2019 - October 2019
Early Childhood Education Certification
Ashworth Community College, Norcross, GA
February 2013 - May 2014
SKILLS
Critical thinking
Customer service
Problem solving
Oral and written communication
Time management
Computer literacy
Attention to detail
Teamwork
Adaptability
Quick learner
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