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Director PMO

Location:
Aliso Viejo, CA, 92656
Posted:
October 31, 2023

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Resume:

DAVID F. CLINE

PO Box *****, Riverside CA ***** ad0rds@r.postjobfree.com 951-***-****

OBJECTIVE: Seeking VP of Project Management or PMO Executive Director role within an organization. EDUCATION / CERTIFICATIONS

Bachelor of Science, Mathematics – 1986, University of California, Riverside Secondary Teaching Credential – 1992, University of California, Riverside Lean Six Sigma MASTER Black Belt Certification

PMP – PMI’s Project Management Professional Certification CSM – Certified SCRUM Master

Regional Leadership Academy Graduate 2015 - Inland Empire Economic Partnership SKILLS / ACCOMPLISHMENTS

- 25 years leadership experience in managing, developing, and supporting technology programs and customer relations.

- Exceptional leadership, negotiation, communication, and collaboration skills at the C-suite level.

- Successfully implemented Lean Six Sigma Certification Program resulting in $300,000 in cost savings.

- Expertise in streamlining systems and IT operations assessment, encouraging innovation, maintaining focus on meeting time, financial, and compliance constraints.

- Transitioned EPIC Management to ICD-10 codes resulting in maximizing CMS and commercial payers’ reimbursement and revenue streams, and reducing claim denials, AR days and write offs.

- Tripled revenue and doubled volunteer base while president of PMI’s California Inland Empire chapter.

- Executed multiple enterprise strategic projects directing all aspects of the project lifecycle.

- Formation of high-performance teams collaborating closely with key stakeholders.

- Change management, vendor management, coaching, and mentoring.

- Confident, articulate, and professional speaking/teaching abilities:

Harvey Mudd College

University of Redlands

Arrowhead Regional Medical Center

PMI: local, regional, and national conferences

PROFESSIONAL EXPERIENCE

Jan 2022 - Sabbatical from Full time employment

Current

• On-Call consultant providing knowledge and expertise for several companies

• Volunteer at the Ronald McDonald House Charities of Southern California – Inland Empire House

• Taught several Microsoft Office classes (Excel, Word, and Outlook) June 2021 - Optimum Healthcare IT/Aspirus – Wausau, WI (Contract Assignment) Dec 2021 Director of the Project Management Office, Information Technology

• Managed a portfolio of 100+ projects

• Managed and mentored a staff of 15 Project/Program Managers

• Developed and increased the maturity of the PMO

• Increased efficiency of the Project Intake process March 2007 - Optum/United Healthcare/EPIC Management/Beaver Medical Group - Redlands, CA June 2021 Director of Program Management, Information Services

• Epic Systems Implementation Director

- Led a team of over 50 IT staff plus business operational staff to implement Epic Systems’ integrated healthcare delivery application

- Managing a budget of over $30 million and delivered on schedule and under budget

- Developed project governance structure and communications plan, including outstanding physician engagement

- Developed Community Connect program including implementation plan DAVID F. CLINE

PO Box 52472, Riverside CA 92517 ad0rds@r.postjobfree.com 951-***-****

• Established a Project Management Office (PMO)

- Resulting in consistent and efficient project execution and benefits realization

- Developed a governance process for all IS projects including initiation, review and prioritization by the Steering Committee composed of C-level executives

- Conducted an RFP and implemented a Project Portfolio Management (PPM) solution resulting in transparent project status communications

- Managed a portfolio of over 50 projects

- Developed a PMO Charter and Framework in support of strategic goals

• Lean Six Sigma Program Manager

- Ran projects resulting in over $300,000 in savings to date

- Implemented a Lean Six Sigma Certification program resulting in certifying over 100 staff members

- Mentored people towards their Black Belt certification

• ICD-10 Program Manager

- Successfully transitioned EPIC Management and Beaver Medical Group to ICD-10 codes resulting in maximizing CMS and commercial payers’ claims reimbursement and revenue streams

- Chairperson for three governance bodies (Physicians Task Force, Steering Committee and Working committee consisting of members from a cross- section of business units)

- Oversaw all software application upgrades (EMR, Practice Management, referral system, claims system, and other clinical applications & systems)

- Provided leadership to cross-functional teams and oversaw the educational training plans

• Project Management

- Regulatory compliance projects: CAQH C.O.R.E, Phase 1, 2, & 3

- PACS system implementation, transition to new transcription service, EMR related projects, website development, credentialing, Nurse Advice Unit, PPM, radiology coding software, hospitalist coding software & practice management

- Coordination with vendors on most systems upgrades and SaaS solutions

- Integral part of EMR implementation:

Vendor selection committee & EMR Leadership committee

Meeting chairperson for Core decision making team

Managed project teams: workflow design, clinical content, & training

Developed deployment toolkit and deployed EMR at multiple clinics Sept. 2016 - University of Redlands - Redlands, CA June 2021 Instructor – Project Quality and Risk Management February 2013 - Project Management Institute - California Inland Empire Chapter Present Board of Trustees member (December 2019 – present) VP Membership (May 2018 – December 2019)

VP Operations (Interim) & Corporate Outreach Director (Jan. 2017 – May 2018) Speaker Coordinator (Jan. 2016 – December 2016)

President (Jan. 2014 – Jan. 2016) - Tripled revenues and doubled volunteer base VP Marketing and Outreach (Feb. 2013 – Dec. 2013)

February 2013 - DeVry University/Keller Graduate School of Management - Pomona, CA January 2016 Industry Advisory Board Member

DAVID F. CLINE

PO Box 52472, Riverside CA 92517 ad0rds@r.postjobfree.com 951-***-**** July 2006 - Kaiser Permanente - Fontana, CA

March 2007 Learning Consultant (Oct. 2006 – March 2007)

• Trained employees on EPIC inpatient electronic medical record (EMR)

• Oversaw development of other trainers

Senior Analyst Clinical Systems (July 2006 - Oct. 2006)

• Provided support during pre-deployment and “Go Live” for EMR application

• Participated in steering committee and departmental workflow meetings Sept. 1997 - Inland Empire Health Plan - San Bernardino, CA July 2006 Technical Analyst – Claims Audit & Recovery (March 2005 - July 2006)

• Developed database for tracking & reporting recoveries & wrote P&Ps Claims Supervisor, Quality Assurance (Feb. 2004 - March 2005)

• Supervised a team of 11 and managed 60+ concurrent projects Claims & IT Project Analyst & Documenter/Trainer (Sept. 1997 - Feb. 2004)

• Project manager for major HIS software system upgrade and Y2K program

• Managed correspondence with regulatory agencies (DHS, DOC, and MRMIB)

• Wrote Policy & Procedures and developed entire in-house training program



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