DH
DANELLE HOOKS
CERTIFIED CLINICAL MEDICAL ASSISTANT ENTRY-LEVEL IT SPECIALIST
OBJECTIVE
EXPERIENCE
Medica Assistant with 24 years of experience in healthcare settings such as clinics, hospitals, and many other facilities. EHR/IT with over 15 years of experience in the healthcare industry. I am seeking employment that will make use of my skills and allow me to develop them further with growth in the company.
ADVENT HEALTH • CCMA FLOAT POOL II• AUGUST 2022• PRESENT
Reporting to the Practice Manager and under the supervision of the Providers, caring for patients and performing a wide variety of patient care activities. Collaborating with the Physician Enterprise Training Delivery Manager and medical group leadership to identify, assess, prioritize, and address training and development needs among practice staff. Many other talents and skills that’s too long to list.
ROMACK INC • CCMA/COVID TESTER • JUNE 2020 • MAY 2022
Setting up and preparing testing site for patients with appointments, directing walk in patients, tracking and reporting key data points in Epic EHR, participate in training/retraining support staff, and continue education programs, as necessary. Participating in Covid standard project as a lead.
Around Trip Medical Transport • HR/Co-owner • January 2012 • August 2019
Assume the responsibility of receiving and sorting incoming payments with attention to credibility, Manage the status of accounts and balances and identify inconsistencies. Oversight of recruitment, total compensation, and training and development.
SKILLS
EDUCATION
Excellent writing and communication skills. Rapid learner, Excellent in project leadership, Experienced Epic user as Super user (15 yrs., Has assisted with Epic templates for clinical and hospital purposes, Experienced in Epic Candence, Bones, Stork, Ambulatory, Epicare just to name a few, Highly experienced in troubleshooting, High attention to detail, Experienced with Python, Linx, and other processing systems and/or software Experienced in Microsoft Suite products Experienced in many clinical healthcare skills, such as, blood draws, facilitating great patient flow, basic CMA duties, Computer proficiency in programs such as Bradford Scott (4yrs) Cerner (15yr), Allscripts (6yrs), Athena (8 yrs.), strong problem-solving abilities as well as positive motivator to name a few
CERTIFICATION IN MEDICAL ASSISTING• AUGUST 2000• PROFESSIONAL CAREERS INSTITUTE
Certification in IT Fundamentals CompTIA • August 2023 • MEDCERT ONLINE
BS IN INFORMATION TECHNOLOGY• AUGUST 2023• PURDUE GLOBAL UNIVERSITY
Currently pursuing my degree
Certificate in Microsoft Office 365
Culture Competency Training Certificate
Current on CPR
LEADERSHIP EXPERIENCE
Collaborate with clinical, financial, operations, access, and other teams to ensure the designed training strategies and education programs support best practice workflows.
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