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Customer Service Front End

Location:
Toronto, ON, Canada
Posted:
October 31, 2023

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Resume:

Ayesha D. LaTouche

*** ******* ******

Unit #*

Welland,Ontario

L3B 2Y5

Tel: 647-***-****

Email: ad0rd9@r.postjobfree.com

PROFILE: A well-rounded individual who takes pride in building interpersonal relationships in order to better understand needs of customers. An organized, self-sufficient individual that thrives in a team atmosphere or with little supervision. Presently seeking a full-time position where I may continue to advance my skills.

QUALIFICATIONS

Over 10 years of experience in providing exceptional front-end customer service by responding to inquiries, providing information, and resolving customer issues in a high-volume environment.

Works well in team driven environments or individually. Capable of identifying strengths of team members in order to find a course of action for completing tasks at hand while allowing others to voice their opinions.

Skilled in performing financial duties such as handling cash, operating cash registers, and point of sale machines to process monetary transactions. Can accurately calculate fees, collect money, prepare deposits and reports, and effectively and precisely create and maintain filing systems.

SKILLS

Thrives independently or in a team atmosphere

Excellent written and verbal communication skills

Strong interpersonal skills to build and maintain relationships with clients

Willingness to learn and develop skills further

CREDENTIALS

Food Safety March 2015 - March 2020

Ontario Secondary School Diploma June 2002

WORK EXPERIENCE

June 2023-September 2023

Farmboy(Chef Assistant Manager)

•Assist with management and daily operations of food and beverages.

•Training of employees.

•Preparation and maintenance to quality standards.

•Maintain inventory levels.

•Implemented policies and procedures.

Purolator (Sorter)

November 2020-2021

•Sorting freight.

• Working with conveyors and roller belts.

•Lifting and carrying up to 70 lbs.

•Accurately scanning all items.

Golden Krust Restaurant ( Manager)

August 2018-November 2019

• Maintain consistency in ordering items needed for the F.O.H and the B.O.H.

• Monthly Inventory Count.

• Responsible for daily count.

• Scheduled staff accordingly.

• Assisted in serving and cashing.

• Helped at the B.O.H with any prepping.

Double Tree by Hilton

December 2017-July 2018

Housekeeping

•Prepare kart with needed cleaning supplies, toiletries, and linen.

•Disinfect bathroom, tables, chairs or any surface area in room.

•Changes all bed linen and towels.

•Vacuum and swept area.

Rinx Real Entertainment (Cook) September 2014 - November 2018

Prepare variations of food such as meats, seafood, and vegetables

Clean and maintain work stations at all times

Assist in any assigned task from kitchen manager

Ensure everything is in its appropriate storage space

Rinx Real Entertainment (Event coordinator) 2009 - 2013

Conceive, organize, and execute receptions, birthday parties, and special affairs

Developed proactive behaviour so I may anticipate any problems that may arise and solve it in a timely manner

Responsible for participants’ accommodation, catering, along with signage

Set up and maintain event rooms for entirety of guests’ stay

References available upon request.



Contact this candidate