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JOSHUA STEPHENS

ad0rce@r.postjobfree.com 281-***-**** Houston, Texas 77033

Detailed-oriented individual seeking a long-term position with a company or institute that offers me a stable and positive atmosphere to learn and inspire me to enhance my skills in the customer service and production industry. Qualifications 1 year of Cash handling experience 4 years of Call Center Customer Service and possess excellent customer service skills Ability to multi task different projects simultaneously Attentive to detail with strong organizational skills Good judgment with the ability and individual initiative to problem solve and troubleshoot Strong communication skills (verbal and written)

Loading and Unloading

Warehouse Operations

Equipment Operation

Forklift Operator Certification

Pallet Jack Operation

Logistics and Transportation

Licensed forklift operator 2022 - 2025

OSHA 10-hour Construction Safety and Health

3 Way Houston, Tx

Driver Helper

06/2023 - Current

Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.

Harsco Houston, Tx

Production Worker

03/2023 - 05/2023

Load trucks and railcars as per shipping requirements. Operate forklift making sure all mobile equipment logs are filled out daily for each piece of machinery

Assist other production personnel in cleaning other areas of the plant when necessary.

Load trucks with bagged material making sure that the product being loaded matches the material being placed on each truck and care is taken in placement of all pallets.

Baylor College of Medicine Houston, TX

Animal Care Attendant

05/2021 - 06/2022

Fed and watered animals according to schedules and instructions Changed animal caging as scheduled, sanitized rooms, equipment, and hallways

Handled and transported animal bedding materials

Maintained bulk feeding and bedding supplies necessary for daily use Twin Crabs Houston, TX

Cashier/Host

04/2021 - 12/2021

Welcomed customers as they arrive at the order counter Provided customer service with the menu and suggested food items as per their preferences

Informed customer of any specials or new deals that the company had Summary

Skills

Certifications

Experience

introduced

Took orders by punching them into the POS database and repeated orders to ensure accuracy

Took cash and processed credit card in exchange of meals sold Relay orders to the kitchen so that they could be prepared immediately Prepared orders when needed by constantly checking the order slip for accuracy

Handled preparation of fountain drinks, shakes, and ice creams Assembled orders and packed them in a safe manner

Ensured that condiments such as sauces and napkins were added to the packaged food items

Assembled meals on a tray and offered the tray to the customers eating in Operated fry station and grills to handle food preparation activities Rotated stored food items to ensure freshness and discarded any expired items immediately

Ensured that orders and food preparation counters are clean at all times Managed cleaning and maintenance activities on equipment such as ovens and grills

Received supplies and ensured that they are stored properly Handle customers' complaints and concerns

James Madison High School Houston, TX

High School Diploma

05/2014

Education and Training

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